Revenue Operations Manager

Summary

Join Sword Health, a Forbes Best Startup Employer, and become our Revenue Operations Manager. This key role focuses on optimizing top-of-funnel activities, including business development, consultant relations, and lead generation. You will collaborate with various teams to drive operational excellence, ensuring data-driven and scalable outreach initiatives. Responsibilities include data analysis and reporting, sales forecasting, lead generation optimization, cross-functional collaboration, strategic project leadership, CRM management, sales enablement, and contributing to revenue growth initiatives. This position requires a Bachelor's degree, 3-5 years of relevant experience, exceptional analytical skills, CRM experience, project management expertise, and strong communication skills. The ideal candidate will also possess AI/automation expertise, experience with sales and marketing automation tools, and a focus on consultant relations. Sword Health offers a comprehensive benefits package including health insurance, meal allowance, equity shares, remote work allowance, flexible hours, discretionary vacation, snacks and beverages, and English classes.

Requirements

• Bachelor's Degree in Business, Marketing, Engineering, or a related field
• 3-5 years of experience in revenue operations, business development operations, or a similar role, ideally within a high-growth startup environment. Experience in SaaS or healthcare is a plus
• Exceptional Analytical Skills: Ability to interpret complex data and provide actionable insights to improve top-of-funnel efforts
• Experience with CRM systems (Salesforce or similar). Ability to manage and optimize CRM tools for lead generation and pipeline management
• Project Management Experience: Proven ability to manage multiple projects and initiatives in a fast-paced environment, while maintaining attention to detail and meeting deadlines
• Cross-Functional Collaboration: Strong skills in building relationships with teams across sales, marketing, business development, and consultant relations
• Strong Communication and Presentation Skills: Comfortable presenting insights, recommendations, and strategic initiatives to senior leadership and cross-functional teams
• Fluent in English, with strong verbal and written communication skills
• Growth Mindset: Ability to adapt quickly to changing priorities and market conditions while maintaining focus on strategic objectives

Responsibilities

• Data Analysis and Reporting : Create and maintain reports and dashboards to provide insights into business development performance, lead generation, pipeline health, and key metrics
• Sales Forecasting and Planning : Support sales forecasting and planning activities, specifically around top-of-funnel efforts. Collaborate with sales leadership to set targets, quotas, and manage pipeline expectations for business development and consultant relations
• Lead Generation Optimization : Analyze and optimize lead generation workflows, ensuring that business development and consultant relations teams have effective, actionable data to convert leads into opportunities
• Cross-Functional Collaboration : Work with Marketing, Sales, Business Development, and Consultant Relations teams to ensure that top-of-funnel efforts are aligned with overall revenue goals. Share insights and recommend improvements based on data analysis
• Strategic Projects : Lead strategic projects focused on improving lead generation processes, ensuring that initiatives to expand client bases, engage consultants, and drive revenue growth are well-supported
• CRM Management : Own the management and optimization of CRM tools, including Salesforce, ensuring that lead and opportunity data is accurately tracked and optimized for reporting and workflow efficiency
• Sales Enablement : Collaborate with sales and consultant relations teams to implement and manage tools and systems that enhance lead generation, outreach efficiency, and process automation
• Revenue Growth Initiatives : Contribute to and help execute on strategic initiatives aimed at driving revenue growth, including refining business development strategies and consultant engagement practices

Preferred Qualifications

• AI/Automation Expertise: Experience leveraging artificial intelligence, machine learning, or automation tools to optimize lead generation, outreach workflows, and improve overall efficiency in top-of-funnel activities. We are particularly interested in individuals who have used AI to streamline sales processes, enhance data accuracy, and reduce manual tasks
• Experience with Sales and Marketing Automation Tools: Familiarity with modern sales enablement platforms, particularly those that incorporate AI-driven features such as lead scoring, outreach sequencing, and dynamic reporting
• Consultant Relations Focus: Experience working closely with consultant relations teams to build and nurture relationships, leveraging data to support strategic outreach, and driving business opportunities through effective consultant engagement

Benefits

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class