Operations Manager

Summary

Join MB Law Firm Consulting as their Operations Manager and become the CEO's right-hand implementor for strategic and operational matters. You will oversee initiatives to scale effectively, implement workflows and automations, and bring structure and efficiency to projects and clients. Responsibilities include managing operations and technology, coordinating project logistics, maintaining quality control, and ensuring milestones are met. The ideal candidate is organized, tech-savvy, and solutions-focused, with 3+ years of experience in strategy, business management, and operations, along with a Bachelor's or Master's degree in Business. This full-time, fully remote position offers a competitive salary, paid time off, and paid holidays.

Requirements

• 3+ years of experience in strategy, business management and operations role
• Bachelor’s or Masters in Business Degree
• Strong experience in operations and strategic remote management
• Prior experience working with US-based companies
• Strategic Thinker
• Focused on Quality Control
• Prior hands-on experience helping a US-based firm scale

Responsibilities

• Serve as the CEO's right-hand implementor or strategic and operational matters
• Oversee and implement initiatives to scale effectively
• Implement timelines, schedules, workflows, and automations
• Bring calm, structure, and efficiency across all projects and clients
• Maintain and manage quality control
• Document and maintain weekly meeting minutes and team EOS implementation
• Assist with client and special projects as needed
• Manage operations and technology deliverables, including SOPs and team training
• Coordinate project logistics and communicate with team and stakeholders
• Record project progress and ensure milestones are met
• Organize and maintain company and client project documentation
• Oversee data protection and security protocols
• Track and compile client surveys, reports, and assessments
• Proactively conduct research and analysis with a focus on continuous improvement
• Act as administrator for Google Drive, Monday.com, and other tools
• Manage and troubleshoot the company technology stack
• Recommend and implement improved processes and systems
• Implement the automation of all company and client deliverables and documentation to include checklists and videos as warranted

Preferred Qualifications

• Experience with EOS (Entrepreneurial Operating System)
• MBA or Business School background
• Understanding of law firm operations as this is of the core services we offer

Benefits

• Salary : $3,000 - $3,500 per month*
• Full-time: Fully remote
• 10 accruing vacation days per year
• 11 paid holidays + 4 bonus days off during the week of Christmas
• 1 extra day off for your birthday
• Up to 5 sick days per year