Operations Manager

Summary

Join OJ Digital Solutions, a fully remote agency, as their proactive and detail-driven Operations Manager. You will own projects from start to finish, handling client communications, relaying requirements to the creative team, managing orders and deadlines, delivering final work, and improving systems. The ideal candidate is organized, assertive, and thrives in a fast-paced environment, prioritizing both quality and speed. This role offers long-term growth potential and a base salary plus commission structure. The agency values initiative, clear communication, and results-oriented individuals. Success in this position will directly impact your earnings.

Requirements

• 2+ years managing client projects (ideally in design, marketing, or creative services)
• Excellent English – written and spoken (you’ll be client-facing)
• Strong communication & leadership skills – you know how to keep people in check without drama
• Design literacy – you don’t have to design, but you should know good from bad, and how the process works
• Ultra-organized – you can juggle 15 things without dropping the ball
• Solution-oriented mindset – if there’s a fire, you put it out, not panic
• Accountability – you treat this business like it’s yours

Responsibilities

• Handle client communications (inquiries, quotes, updates, post-delivery support)
• Relay client requirements to our creative team and ensure flawless execution
• Manage and track orders, deadlines, and revisions
• Deliver final work to clients and handle feedback
• Spot bottlenecks, improve systems, and keep us running smoother than ever
• Treat the business like it’s yours—because the better we do, the better you earn

Preferred Qualifications

• Bonus: Design background
• You’re organized, assertive, and love solving problems
• You thrive in a fast-paced, remote work environment
• You care about quality as much as speed
• You’re looking for long-term growth, not just a paycheck
• Bonus : experience with tools like Notion, Discord, Fiverr, Upwork, Canva, Adobe, etc

Benefits

• Full-time remote position
• Base salary + commission