Senior Revenue Operations Manager

Summary

Join Snowplow, a leader in customer data infrastructure, as a Senior Revenue Operations Manager! Based in Boston or remotely in the US, you will be a strategic thinker and proactive operator, improving system usability and reporting, and building trusted relationships across teams. In this role, you will lead and execute RevOps projects, prioritize outcomes, and act as a connector between Sales, Marketing, Customer Success, and Partner teams. You will own Salesforce and other GTM systems administration, drive order operations, and support teams through training and documentation. This position requires deep experience with Salesforce, data analysis, and lead-to-revenue conversion, along with strong cross-functional collaboration skills. The first 6-12 months will involve taking ownership of high-impact initiatives and making it easier for teams to drive revenue sustainably.

Requirements

• Experience with CPQ, Order Ops, Sales Funnel Optimization, Lead-to-Revenue Optimization and other similar RevOps related projects
• Proven ability to lead initiatives from idea to execution. You are comfortable operating in fast-paced, high-growth environments and are highly proactive, independent, and solutions-oriented
• Deep experience with Salesforce (certifications preferred), Gong, HubSpot, Planhat, ZoomInfo, and CPQ tools
• Strong data analysis skills. Experience with reporting and dashboard creation in SalesForceBasic knowledge of SQL (and ideally Python) to communicate effectively with data teams (preferred)
• Deep understanding of lead-to-revenue conversion, quote-to-cash conversion, and sales funnel optimization
• Skilled in managing complex projects across functions with a high degree of autonomy
• Passion for process improvement, automation, and documentation
• You have experience developing Standard Operating Procedures and enabling operational consistency at scale
• Strong cross-functional collaborator who brings clarity and calm to complex conversations through excellent verbal and written communication skills

Responsibilities

• Lead and execute projects across RevOps—scoping, planning and managing implementations and ongoing refinement in an complex environment, executing with a high attention to detail
• Proactively assess how system changes cascade across departments, mitigating issues before they arise
• Turn data into insight, leveraging tools like Salesforce, Preset, Gong and more to inform decision-making
• Track performance metrics and flag opportunities for optimization, continuous improvement, or automation
• Aid in alignment across Sales, Marketing, Customer Success, and Partner teams by improving data hygiene, processes, and enablement
• Deliver clear, actionable communication whether you're working with end-users or leadership team members
• Own Salesforce and other GTM Systems administration, ensuring high-quality configuration, data integrity, and documentation
• Drive order operations, deal desk processes, and compensation reporting with accuracy and transparency
• Support teams through system training, troubleshooting, and documentation of Standard Operating Procedures

Preferred Qualifications

Basic knowledge of SQL (and ideally Python) to communicate effectively with data teams

Benefits

• A competitive package
• Unlimited PTO
• Flexible working
• 401k
• Medical, dental and vision insurance
• MacBook and home office equipment allowance
• Short & long term disability insurance