Operations Manager

Summary

Join Bulbshare as an Operations Manager and contribute to their mission of solving social and commercial challenges through customer collaboration. As a key member of the team, you will play a vital role in planning and delivering online market research projects, managing online communities, and collaborating with different teams.

Requirements

• Bachelor’s degree in business administration, Finance, Economics, or any other related business field
• Highly numerate with an analytical background and a good understanding of customer and marketing/digital principles, along with strong business reporting skills
• Proficiency in Microsoft Office, including Ms Word, Ms Excel, and PowerPoint

Responsibilities

• Plan and manage the seamless delivery of a range of online market research projects
• Keep track of project progress, ensuring projects are delivered within budget and timelines
• Identify opportunities to streamline process flows and implement efficiencies
• Collaborate with different teams to coordinate project aspects and ensure effective project execution
• Proactively communicate with clients, taking a key role in status meetings and updating them on project status and deliverables
• Manage online communities and create engaging content to foster interaction and growth
• Develop personalized recruitment plans based on client needs and budgets for various participant types

Benefits

• 38 days holiday including statutory bank holidays
• Company sick pay
• Health cash plan provided by Health Shield
• Company pension
• Remote working
• Flexible hours to bring out the best in your performance
• Supported learning & development with 6 monthly reviews