Operations Manager
SMG - Service Management Group
πRemote - Worldwide
Please let SMG - Service Management Group know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Bulbshare as an Operations Manager and contribute to their mission of solving social and commercial challenges through customer collaboration. As a key member of the team, you will play a vital role in planning and delivering online market research projects, managing online communities, and collaborating with different teams.
Requirements
- Bachelorβs degree in business administration, Finance, Economics, or any other related business field
- Highly numerate with an analytical background and a good understanding of customer and marketing/digital principles, along with strong business reporting skills
- Proficiency in Microsoft Office, including Ms Word, Ms Excel, and PowerPoint
Responsibilities
- Plan and manage the seamless delivery of a range of online market research projects
- Keep track of project progress, ensuring projects are delivered within budget and timelines
- Identify opportunities to streamline process flows and implement efficiencies
- Collaborate with different teams to coordinate project aspects and ensure effective project execution
- Proactively communicate with clients, taking a key role in status meetings and updating them on project status and deliverables
- Manage online communities and create engaging content to foster interaction and growth
- Develop personalized recruitment plans based on client needs and budgets for various participant types
Benefits
- 38 days holiday including statutory bank holidays
- Company sick pay
- Health cash plan provided by Health Shield
- Company pension
- Remote working
- Flexible hours to bring out the best in your performance
- Supported learning & development with 6 monthly reviews
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