Revenue Operations Manager

Summary

Join our team as a Revenue Operations Manager and optimize sales operations, marketing operations, and customer success operations processes.

Requirements

• 5-10+ years of experience in sales operations, revenue operations, or a related role
• Salesforce Admin Certification (or equivalent job experience)
• Experience developing deep working relationships with a variety of stakeholders across multiple teams
• In-depth knowledge and hands-on experience with Salesforce (B2B use case), including managing key CRM objects and making process improvements
• Proficiency with other sales tech tools such as Outreach, SalesLoft, ZoomInfo, HubSpot, and more
• Strong understanding of sales processes, pipeline management, and data analysis
• Excellent project management and organizational skills, with the ability to juggle multiple initiatives and deadlines

Responsibilities

• Managing and optimizing day-to-day sales operations activities, ensuring efficiency and alignment with the company's goals
• Overseeing the management of key CRM objects and data such as leads, accounts, contacts and opportunities within Salesforce
• Overseeing our data governance including sourcing and iterating on our ICP, outbound campaigns, etc
• Collaborating with the sales and marketing teams to implement and refine sales processes, including lead and account assignment
• Identifying areas for increased pipeline generation and other sales efficiencies
• Integrating and maintaining modern third-party sales tools such as Outreach, SalesLoft, Apollo.io, Clay, HubSpot, and others to ensure seamless operation and data flow
• Ensuring data accuracy, integrity, and consistency across the sales operations platforms and tools
• Providing reporting, analysis, and actionable insights to sales leadership for better decision-making
• Training and supporting the sales team in using CRM and other sales tools effectively
• Identify opportunities for automation and process improvements to increase operational efficiency

Benefits

• Remote flexible work options
• Employee assistance program (EAP)
• Medical, dental & vision benefits supplement
• Life & supplement life and Critical illness insurance
• Health Savings Account (HSA), Flexible Savings Account (FSA)