Remote Operations Manager

Summary

Join Snorkel AI on a mission to democratize AI by building the definitive AI data development platform. We're seeking a motivated, organized, and detail-oriented operations manager to manage a team of data annotators supporting new initiatives in our Research department.

Requirements

• 3+ years relevant work experience in operations management, program management or data annotation operations
• Ability to manage a large team performing manual operations
• Strong prioritization skills and the ability to self-direct
• Adaptability and creativity when faced with operational challenges
• Strong commitment to data accuracy and output
• Problem-solving skills and aptitude for improving processes
• Effective communication and writing skills
• Bachelor’s Degree or equivalent experience

Responsibilities

• Manage a team of data annotators to create high-quality labeled datasets for training, tuning, and evaluating machine learning models
• Provide training, instruction, and coaching to data annotators
• Manage day to day execution of annotation process and workflows
• Responsible for the annotation team’s timely and accurate completion of various annotation tasks
• Track and drive efficiency and quality of the data annotation team to support the needs of Research and Engineering projects
• Collaborate with the engineering team and project owners to understand annotation requirements; translate requirements into policies and guidelines for annotators
• Separate annotators that are not meeting requirements
• Oversee the tracking and approval process for billable work to ensure accuracy, facilitating timely invoicing and revenue recognition

Benefits

• Comprehensive medical, dental, and vision plans for Snorkelers and their families
• Yearly wellness stipend
• 401k program
• Parental leave program (up to 20 weeks of paid time off)