Operations Specialist

Logo of ABC Legal Services

ABC Legal Services

πŸ’΅ $41k-$45k
πŸ“Remote - Puerto Rico

Job highlights

Summary

Join Docketly, an appearance counsel provider, as a Legal Assistant and contribute to our team's success. You will learn to recruit attorneys through various methods, manage a high-volume workload, and meet specific goals. This role requires strong communication, analytical, and problem-solving skills. We offer a fast-paced, innovative environment with excellent growth opportunities and comprehensive benefits. If you are a self-starter, comfortable with a high-volume workload, and eager to grow with a scaling business, apply today!

Requirements

  • A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions
  • Excellent verbal and written, organizational, presentation, and communication skills
  • Technical savviness
  • Strong analytic capability - the ability to transform data into insight
  • Ability to function in a fast-paced and innovative environment

Responsibilities

  • Learn how we deliver scripted dialogue to recruit new attorneys either through cold call (primary method), text, or email
  • Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
  • Ability to meet or exceed specific set goals and metrics
  • Daily stand-up meetings with the team

Preferred Qualifications

  • Eager to grow with a scaling business
  • Comfortable in a fast-paced environment
  • Confident on the phone
  • Learn to solve problems before they exist
  • Comfort with high volume workload; not being afraid to "roll up your sleeves"
  • Leverage strategic thinking, influencing and coaching skills

Benefits

  • Comprehensive Medical, Dental Vision Coverage
  • 401K plan with company matching
  • 7 Paid holidays annually
  • PTO days
  • Transit benefits
  • Excellent growth opportunities

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