Operations Specialist

Summary

Join Airspace, a leading tech-enabled freight forwarder, and revolutionize the logistics industry. As a crucial member of our operations team, you will play a vital role in ensuring the timely and safe delivery of mission-critical packages, from life-saving organs to essential aircraft parts. You will handle intricate logistics challenges, make critical decisions, and provide exceptional customer service. This dynamic role offers opportunities to make a real impact in a fast-paced, innovative environment. We offer competitive compensation and benefits, including comprehensive health care, a 401k program, and professional development opportunities.

Requirements

Preferred 1-3 years of customer service experience

Responsibilities

• Quickly switch between critical tasks and roles as situations demand
• Navigate intricate logistics challenges where precision is paramount
• Take full responsibility for the shipments you handle, leveraging top-tier technology and teamwork while maintaining end-to-end autonomy
• Swiftly make informed decisions that can make the difference in critical life-saving situations, ensuring safety and efficiency
• Maintain composure during high-stress situations, safeguarding the movement of sensitive shipments globally
• Dedicate yourself to exceeding customer expectations through exceptional service and problem-solving

Benefits

• Competitive salary: $22.00 - $24.00 per hour
• Comprehensive health, vision, and dental care plans
• 401K program with employer match
• Professional Training and Personal Development reimbursements
• Generous employee perks