People Operations Specialist

Summary

Join Samsara, a leading provider of the Connected Operations™ Cloud, as a People Operations Specialist and contribute to the success of industries that power our world. This remote position, open to candidates residing in Mexico, offers the opportunity to impact real-world operations, develop your career, and work with a high-caliber team. As a People Operations Specialist, you will provide Tier 2 support for employees, manage Workday processes, assist with data audits and compliance, and partner with other teams to improve processes and systems. You will also champion Samsara's cultural principles and contribute to the company's growth.

Requirements

• 4+ years experience within a HR/People team for a fast-growing, global company
• Bachelor’s degree or equivalent work experience
• Extensive knowledge of HR best practices and employment laws
• Experience in triaging business processes in Workday and managing EIB data loads
• Experience maintaining and auditing processes for data accuracy
• Experience supporting HR compliance and processes on a global scale
• Experience with OFCCP, EEO, or SOX compliance
• Strong attention to detail, customer service presence, and organizational skills
• Experience managing cross-functional relationships and partnering closely with groups such as Employee Relations, Payroll, Recruiting, Finance, or Legal
• Must be fluent in written and verbal English

Responsibilities

• Serve as People Ops team member by providing Tier 2 support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk
• Triage Workday for employee lifecycle processes: hires, onboarding, job changes, terminations
• Regularly audit integration data feeds and data entry for accuracy
• Assist in data audits, compliance audits and filings, payroll processing, and shared services Tier 1 support
• Partner with People Operations team members in documenting team processes, “how-to” guides for company intranet resources, communications or training materials for process enhancements and updates
• Partner with People Technology to test, audit, and maintain data integrity and provide feedback where enhancements can be made
• Suggest new procedures and policies to continually improve efficiencies of the People department
• Assist in Project Management of technology enhancements or process improvements
• Manage expectations and scope, propose and manage timelines, document and deliver solutions
• Coordinate conversations with business partners and People Technology
• Scope incoming project requests
• Document clear and detailed functional requirements, creation of project plans, create and manage testing plans, project success metrics, cross-functional communications, and timelines
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Google Suite experience
• HR reporting and analytics experience
• Strong presentation and communication skills

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more