Outbound Development Representative

Summary

Join Classy, a GoFundMe affiliate, as an Outbound Development Representative (BDR/EDR) and play a critical role in connecting nonprofits with fundraising technology. You will be the first point of contact for prospective customers, executing high-volume outreach, qualifying calls, and managing a sales pipeline. This role offers valuable insight into advanced sales strategies and mentorship. The ideal candidate possesses previous sales development experience, thrives in fast-paced environments, and excels as a top performer. You will leverage multiple channels for outreach, build relationships with decision-makers, and utilize Salesforce for pipeline management. Classy offers a supportive and collaborative environment focused on innovation and personal growth.

Requirements

• 1+ years of inside tech sales or relevant experience, preferably selling over the phone or web
• Proven outbound prospecting experience
• Excellent listening, verbal, and written skills, with the ability to craft thoughtful, engaging, and relevant communication for prospects
• No fear of the phones! Confident speaking to prospects and handling objections
• Skilled at navigating organizations to identify and connect with decision-makers
• Growth mindset with a commitment to improving skills and adapting to change
• High level of emotional intelligence to build and manage relationships effectively
• Positive attitude, team player, and driven to win
• Technically savvy, with the ability to learn and manage new tools competently

Responsibilities

• Leverage multiple channels (e.g., LinkedIn Sales Navigator, calls, voicemails, and emails) to execute a high volume of outreach with strategy, creativity, and thoughtful persistence to reach key decision-makers
• Facilitate qualifying calls and discovery sessions with high-level decision-makers, asking insightful questions to build relationships and showcase the value of Classy’s suite of tools
• Execute creative engagement strategies provided by marketing, such as event outreach, mailers, and conference follow-ups, to drive account engagement
• Methodically qualify, build, and manage a sales pipeline in Salesforce, with a focus on driving quality conversations that lead to strong deals
• Accurately document and track all activities in Salesforce
• Embrace emerging AI tools to enhance personalized outreach at scale and innovate as technology evolves
• Balance a busy calendar of inbound and outbound priorities while staying focused on key initiatives that drive pipeline
• Support multiple Account Executives by managing relationships, coordinating schedules, and contributing to diverse initiatives
• Consistently exceed monthly quotas through hard work, proactive growth, and the implementation of feedback
• Stay highly organized, adaptable, optimistic, and coachable while thriving in a fast-paced, evolving environment
• Become an expert in online fundraising by understanding client needs, overcoming objections, and asking thoughtful questions

Preferred Qualifications

• Bachelor’s degree (preferred but not required)
• Training or experience in consultative/value-based selling
• Proficiency with CRM tools, preferably Salesforce
• Experience with tools like Salesloft, 6Sense, LinkedIn Sales Navigator, or similar platforms
• A proactive learner who seeks out opportunities for growth and takes feedback into action
• A natural problem-solver who thrives on improving systems and processes
• Excited by brainstorming and contributing new, creative outreach ideas
• Committed to integrity, hard work, and maintaining high ethical standards
• Assertive, persistent, and persuasive with strong listening skills—ready to show your grit
• Motivated by surpassing goals and achieving excellence
• Adaptable and resourceful, thriving in dynamic environments and handling challenges with confidence
• Highly organized and detail-oriented, ensuring nothing “slips through the cracks.”

Benefits

• Competitive pay and comprehensive healthcare benefits
• Financial assistance for things like hybrid work, family planning, and commuting
• Generous parental leave
• Flexible time-off policies
• Mental health and wellness resources to support your overall well-being
• Learning, development, and recognition programs