Partner Alliance Manager

Summary

Join Twilio as a Partner Alliance Manager to accelerate go-to-market execution with key strategic partners across North America. You will build and manage executive-level relationships, drive partner-influenced revenue, and shape the success of the regional partner strategy. Collaborate with Sales, Marketing, Solutions Engineering, and Product teams to activate and accelerate strategic partners. Operate autonomously, leverage existing partner relationships, and scale Twilio's indirect motion. This role requires 5-8+ years of experience in partner management, channel sales, or alliances in the B2B SaaS or Cloud space and a deep understanding of the North American market and partner ecosystem. The position is remote, with approximately 30% travel anticipated.

Requirements

• 5–8+ years in partner management, channel sales, or alliances in the B2B SaaS or Cloud space
• Deep understanding of the North American market and partner ecosystem
• Strong sales acumen and ability to influence without authority
• Experience collaborating with direct sales teams and driving joint pipeline
• Excellent communication and executive presence
• Self-starter with a strategic mindset, strong business acumen, and a bias toward action

Responsibilities

• Partner Management: Own a portfolio of strategic SI partners. Build and execute joint business plans, define success metrics, and manage day-to-day partner engagement
• Revenue Acceleration: Drive partner-sourced and partner-influenced pipeline in collaboration with the direct sales team. Track and report on performance against targets
• Field Enablement: Educate and activate partner sellers on Twilio's value proposition. Lead regional enablement sessions and help drive joint GTM motions
• Cross-Functional Collaboration: Partner closely with Sales, Marketing, Product, and Partner Operations teams to align on execution
• Opportunity Influence: Identify, shape, and support joint-selling opportunities with partner involvement. Ensure accurate tracking in CRM systems
• Onboarding: Support recruitment and onboarding of new partners aligned to strategic priorities and whitespace in the region

Preferred Qualifications

• Experience working with API-first or developer-centric platforms
• Familiarity with CPaaS, CCaaS, CDP, or marketing automation technologies
• Previous experience working in a high-growth, fast-paced SaaS environment

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program