Partner Manager

Summary

Join Customer.io's partnerships team as a Partner Manager and become the face of the company, working with existing and new partners to generate revenue and expand the company's reach. You will manage the full sales cycle, build your pipeline, create accountability plans, and deliver product and sales training to partners. The role involves attending industry events, engaging with client-facing team members, and developing the partner program. This is an excellent opportunity for a top performer in sales or partnerships looking to join a growing team. The position requires 4+ years of experience in a sales-focused partnership role and is located in a West Coast U.S. city.

Requirements

• Located in a West Coast U.S. city with a strong partner sales ecosystem, such as San Francisco, Seattle, Los Angeles, or San Diego
• 4+ years experience in an Account Executive or sales-focused partnership role
• Up to 20% of travel within your designated region
• You have experience running full sales cycles and working with partners
• Consultative selling experience and understanding of Sandler Sales & MEDDIC Sales qualification processes
• You’ve been a top performer at your previous roles and held sales targets
• You’ve managed partner, customer, or prospect relationships on an ongoing basis and not just transactional

Responsibilities

• Drive new revenue through our existing and new agency partners and maintain a closed revenue quota
• Manage full sales cycles, including exploratory calls and demos with partners
• Build your pipeline by sourcing new opportunities from partners
• Create mutual accountability plans (i.e. partner sales targets) with external stakeholders and drive urgency to deliver results
• Deliver product and sales training to channel partners to ensure they are equipped to effectively sell and promote customer.io products and services
• Enable partners to know how to position Customer.io above competitors
• Manage relationships with existing and new partners
• Attend industry conferences, masterminds, and networking events to prospect new clients
• Quarterly in-person meetings with your top partners
• Engage with hundreds of client-facing team members from your partners through email, lunch and learn, and in-person meetings
• Develop our partner program, processes, and documents to enable our partners to become ambassadors of the Customer.io platform
• Become a Customer Marketing Expert

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• Unlimited PTO
• Stipends for remote work and wellness
• A professional development budget