Partner Operations Specialist

Summary

Join us as a Partner Operations Specialist (Permanent Work from home) to join our team in Manila, where you'll play a key role in analyzing data, forecasting trends, reporting insights, and refining technical processes.

Requirements

• Familiarity with sales processes and operations in a SaaS organization
• Previous experience with a CRM, Excel/Sheets, and other Partner Operations tools/systems (we use Salesforce, Outreach, and Gong, but experience with all isn’t required)
• Knowledge of analytics, including both interpreting and creating reports
• Excellent communication skills
• Ability to think strategically, juggle multiple projects, coordinate details across teams, and meet deadlines
• Solid technical and non-technical problem-solving and organizational skills

Responsibilities

• Support the Partner Operations team in streamlining sales processes by eliminating bottlenecks and inconsistencies to boost productivity across sales
• Keep Partner Operations policies, processes, and project updates well-documented and up-to-date, ensuring easy access for all team members
• Help coordinate cross-functional projects, including managing project documentation, tracking tasks, and organizing and documenting meetings
• Keep internal data accurate and organized by regularly cleaning, segmenting, and aligning information used by customer-facing teams
• Manage essential reports, handle ad hoc list requests from Salesforce, and provide backup support for reporting needs as required
• Assist with the administration of Salesforce, Outreach, and other tools, and help prioritize projects related to these tools

Benefits

• Market-leading salary package
• Permanent work from home setup
• Coworking space available, if needed
• We follow the PH holidays!
• HMO for you and your 2 dependents (Maxicare)
• 15 Vacation leaves
• 10 Sick leaves
• Government Mandated Benefits
• Reimbursable Food Allowances of 1000PHP per month
• Health and wellness benefit of 7500PHP per year
• Free LinkedIn Learning License
• Free access to Mental Health support and coaching services