Partner Programs Manager

Grammarly
Summary
Join Grammarly's Partnerships team as a Partner Programs Manager to develop and launch global programs that identify and reward partners for delivering value to customers. Collaborate with cross-functional teams and partners to design and implement programs providing transformative productivity experiences. Build internal and external documentation outlining program benefits, terms, and rules of engagement. Support the growth and scale of programs to ensure the long-term success of the partner ecosystem. Serve as a subject matter expert, providing guidance and support to internal stakeholders and partners. Collect and manage feedback to identify areas for improvement and mutual growth. This is a hybrid role with remote work options and potential travel for team collaboration.
Requirements
- 4+ years of proven experience in partner program management, preferably in a technology or SaaS environment
- Proven track record of developing program content that drives awareness and engagement
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience working with partners and within a partner or sales organization
- Comfortable engaging at all levels in an organization to deliver results
- Excellent written and verbal communication skills
- Strong attention to detail and commitment to quality deliverables
- Strategic thinker with strong analytical and problem-solving skills
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
- Embodies our EAGER values: ethical, adaptable, gritty, empathetic, and remarkable
- Inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust
Responsibilities
- Develop and manage innovative partner programs to accelerate and drive Grammarly’s global growth through Partners
- Collaborate with cross-functional internal teams and gather insights from partners to help identify, design, and implement the programs necessary to provide transformative productivity experiences to customers and support Grammarly’s strategic objectives
- Build internal and external documentation that clearly articulates the benefits, terms and conditions, rules of engagement, etc, that support global programs
- Support the build, growth, and scale of the programs to ensure the long-term success of our partner ecosystem
- Be a subject matter expert on the partner program, providing guidance and support via new and existing communication vehicles to internal stakeholders and partners
- Collect and manage field and partner feedback to identify areas of improvement and opportunities for mutual growth
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
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