Summary
Join DSI Systems Inc. as a Partner Recruitment Specialist, a remote, full-time position responsible for identifying, recruiting, and supporting third-party contractors. You will build relationships with technician offices, coordinate projects, and provide backup dispatch support. Success requires excellent communication, independent work ethic, and adaptability in a fast-paced environment. The role involves sourcing contractors, conducting interviews, managing onboarding, and maintaining communication with various stakeholders. Compliance with company policies and data management are crucial. This position offers a chance to contribute to a family-owned company with a strong reputation.
Requirements
- Minimum 1-year experience in partner recruiting
- Experience or knowledge of recruiting partners, installers, technicians, and tech offices across the United States
- English or bilingual (Spanish)
- Proficient in Microsoft Office programs; primarily Excel and PowerPoint
- Knowledge and ability to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Salesforce; we are willing to train the right candidate
Responsibilities
- Source, screen, and recruit qualified contractors for DSIβs installation and dealer programs using various prospecting tools and platforms
- Conduct screening interviews and coordinate onboarding processes for cleared technician offices
- Provide detailed program overviews during onboarding to ensure understanding of requirements and expectations
- Utilize a multi-channel recruitment approach and evaluate the effectiveness of different sourcing methods
- Build and maintain talent networks to engage both active and passive candidates
- Recommend new sourcing strategies to improve recruitment outcomes
- Maintain regular communication with prospects and technician offices to ensure timely paperwork submission and adherence to onboarding timelines
- Support brand-building efforts through professional and consistent communication
- Act as a liaison between technician offices and internal departments, ensuring clarity on order status and program requirements
- Ensure all contractor and technician information is accurately entered and maintained across internal systems (SARA Plus, Web Tracker, Salesforce, Zendesk)
- Verify contractor compliance with client guidelines and ensure adherence to all legal and data privacy regulations
- Assist with dispatch and order assignments as needed, including cold calling in high-need areas
- Monitor and update status of orders, assignments, and compensation details in relevant systems
- Resolve escalations using effective problem-solving skills and provide support in achieving monthly departmental goals
- Prepare and submit weekly progress reports on recruitment activities and ongoing tasks
Preferred Qualifications
- Excellent verbal, written, and phone communication with a professional tone and attention to grammar
- Ability to compose clear and accurate correspondence
- Confident in engaging with a diverse range of clients, technician offices, and internal teams
- Proven ability to manage multiple tasks and meet deadlines
- Highly organized with strong attention to detail and accuracy
- Skilled in setting and following through on reminders, tasks, and goals
- Able to work independently after receiving direction and objectives
- Demonstrates initiative, integrity, and a strong sense of accountability
- Capable of making sound decisions using good business judgment
- Effective team player with a positive attitude and collaborative mindset
- Builds strong working relationships across departments and with external partners
- Comfortable preparing and reviewing daily, weekly, and monthly reports
- Familiarity with local/regional geography and tools like Google Maps
Benefits
- Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment β no extended waiting period
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!
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