Brave Health is hiring a
Partner Success Coordinator
Brave Health
π΅ $43k
πRemote - United States
Please let Brave Health know you found this job on JobsCollider. Thanks! π
Summary
Join Brave Health as a full-time, remote Partner Success Coordinator to engage prospective referrers, activate new referrers, and prompt engagement that will drive referral growth.
Requirements
- Strong problem-solving skills to provide responsive support and effective solutions to partner escalations
- Proficient in collecting and analyzing partner feedback to enhance the referral process and partner experience
- Ability to utilize new technology to streamline processes and drive referral growth
- Comfortable working in a dynamic, high-growth environment
- Strong communication and presentation skills for clear and persuasive interactions with partners
- 3+ years of experience in client success, business development, sales, marketing, or program/operations role with a client or partner
- Demonstrated success in executing campaigns to achieve business goals
- Experience leading trainings, webinars, or giving presentations in a virtual environment
- Proficient in Excel, Salesforce, and Tableau or similar software
- Tech-savvy and comfortable in a high-growth environment
- High level of organizational and time management skills
Responsibilities
- Conduct strategic outbound outreach via phone, SMS, and email to key partners and actively engage referrers throughout their lifecycle
- Coordinate activities for value-based pilot programs for Key Accounts, driving referral growth and overall partner success
- Lead virtual presentations and training webinars for partners, ensuring a consistent and impactful communication strategy
- Provide responsive support and solutions to partner escalations, demonstrating effective problem-solving skills
- Collect partner feedback and surface themes and insights with the team to continually enhance the partner experience and referral processes
- Process new patient referrals and create or update new patient accounts as needed
- Learn and utilize new technology to optimize processes and systems as we scale to meet growing demand
- Contribute to the team training guides and process documentation for internal audiences
Benefits
- Comprehensive health, dental, and vision coverage
- Generous paid time off, including parental leave
- Opportunities for professional development and career growth
- Flexible remote work arrangements
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Please let Brave Health know you found this job on JobsCollider. Thanks! π