Bestow is hiring a
Partner Success Manager

Summary

The job is for a Partner Success Manager at Bestow, a leading insurance technology platform. The role involves overseeing the growth and management of enterprise-level accounts, working closely with the sales and product team. The position requires 3+ years of experience managing enterprise SaaS customers/clients in the life insurance or software industries.

Requirements

• 3+ years experience managing enterprise SaaS customers/clients - preferably either in the life insurance or software industries
• Background with the implementation of complex software solutions in financial services or other legacy industries
• Passionate about client service, and energized by the challenge of solving complex problems
• Strong executive communication skills and attention to detail
• Strong research and analytical skills and ability to work with data
• Experience with the creation and delivery of polished, client-facing presentations
• Bachelor’s degree in business administration, marketing, sales or related field or equivalent experience

Responsibilities

• Independently drive end-to-end implementation of new feature deliveries, coordinating across internal and partner teams to achieve launch milestones and manage the overall partner roadmap
• Drive post-sales partner success for assigned accounts, including sales planning and forecasting, driving adoption, and timely implementation of growth initiatives
• Support proposals to drive growth through expansion of existing enterprise partner relationships - new distribution, products, custom work
• Provide support to business development efforts to ensure a smooth transition from initial sales to implementation
• Serve as the key relationship manager with partners’ working teams, acting as the voice of the partner within Bestow
• Support planning and prioritization discussions internally at Bestow and jointly with partners
• Establish and maintain ongoing meeting cadence with cross-functional partner teams to ensure alignment and progress
• Create and deliver communications, reporting, and sales campaigns to drive adoption and deepen partnerships
• Some travel is required to support individual client efforts (e.g., solution workshops and regular leadership on-site meetings)

Benefits

• Competitive salary and equity based on role
• Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
• 100% paid-premium option for medical, dental, and vision insurance
• Lifestyle stipend to support your physical, emotional, and financial wellbeing
• Flexible work-from-home policy and open to remote
• Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
• Employee-led diversity, equity, and inclusion initiatives