Partner Support Manager

Summary

Join Quandoo's Global Partner Support Team and contribute to transforming the world's dining-out experiences. You will provide support to restaurant partners and diners via phone, email, and live chat. This role requires fluency in German and English. Previous hospitality/customer service experience is a plus. Quandoo offers a dynamic international work environment, flexible working opportunities, a competitive benefits package, and opportunities for professional development.

Requirements

• Speak German fluently and confidently to support German, Austrian and Swiss partners
• Speak English fluently to support partners globally

Responsibilities

• Support restaurant partners and diners
• Provide support via phone, email, and live chat

Preferred Qualifications

Have previous experience from hospitality / customer service

Benefits

• Access to Quandoo’s pension scheme
• Remote work policy; work from offices, home, or while traveling
• Flexible working hours and up to 30 days of vacation
• Free 1:1 sessions with professional psychologists as well as digital trainings and tools for your mental health - provided by our partner nilo.health
• Discounts at Urban Sports Club and Fitness First
• Self-development budget to acquire and achieve new skills & knowledge
• Monthly discounts on offers from over 1.500 companies and brands - provided by our partner Corporate Benefits
• Company Pension Scheme with a 30% contribution