Summary
Join Offchain Labs, a leading blockchain technology company, in shaping the future of decentralized innovation. As a Sales Operations Specialist, you will oversee the CRM system, develop data aggregation strategies, and collaborate with the partnerships team to improve efficiency and effectiveness.
Requirements
- Bachelor's degree in Engineering, Operations, Business Administration, or a related field
- 2+ years of experience in sales operations, sales enablement, or a similar role
- Proficiency in CRM systems, data analysis tools, and productivity suites
- Strong Notion and Google Suite proficiency (or willingness to learn) is a must
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent organizational and project management skills
- Superior written and verbal communication skills
Responsibilities
- Oversee the CRM system, ensuring data accuracy, completeness, and proper utilization
- Develop and implement data aggregation strategies from various sources including team calendars, instant messaging, emails, and internal communication channels
- Generate comprehensive reports on sales activities and pipeline status for team leads and executives
- Continuously analyze and iterate on the sales process to improve efficiency and effectiveness
- Identify bottlenecks and propose solutions to streamline operations
- Collaborate with the partnerships team to implement and refine best practices
- Procure relevant tools and software to help enhance partnerships team capability and efficacy
- Coordinate with team members to ensure smooth operation of the sales cycle
- Assist in organizing key meetings and follow-ups based on CRM data
- Provide administrative support to the partnerships team as required
- Create, update, and maintain sales enablement materials including pitch decks, product sheets, and case studies
Benefits
- Remote-first global workforce + soon to open NY office headquarters
- Annual company offsite (last year, Bahamas!)
- Opportunity for subsidized attendance to industry conferences
- Medical, dental & vision coverage (US + some other countries)
- 401k retirement plan + company match (US only)
- Home office set up / ergonomic equipment matching program