Technical Program Manager

Summary

Join Braze's Financial Systems team as a Staff Program Manager and lead the successful delivery of high-impact outcomes for our finance transformation roadmap. You will oversee the ongoing development of this roadmap, leading complex technical initiatives and driving cross-functional collaboration. This role involves managing the entire project lifecycle, from initiation to closure, partnering with leadership and stakeholders across various departments. You will define key performance indicators (KPIs) to measure initiative effectiveness and communicate regularly with senior leaders. Staying current on industry trends and implementing best practices are also key responsibilities. Braze offers a collaborative and supportive work environment with various benefits.

Requirements

• Minimum 10 years of experience in finance operations, program management or other comparable transformation roles
• Minimum 5 years of experience creating, developing and maintaining project management systems that standardize and scale tracking for and updates to a variety of audiences (preferably leveraging Atlassian and Google Suite products)
• Minimum 3 years of experience leading transformation projects, specifically those impacting accountant utilization of NetSuite or requiring NetSuite software integration
• You understand and can comply with SOX compliance requirements specific to AS-2201
• You handle multiple projects and responsibilities with competing priorities
• You work independently and collaborate effectively
• You practice excellent written and verbal communication skills, ensuring understanding and alignment across a variety of stakeholders, project resources and leadership
• You maintain confidentiality around sensitive information
• You possess the flexibility to operate across various global time zones in the event of any urgent matters or production issues that arise during the hypercare phase of a project

Responsibilities

• Program Ownership: Drive the on-going development and successful outcomes of our Finance Transformation roadmap, enabling Braze to scale business processes across quote-to-cash, procure-to-pay and record-to-report, by focusing resources on high priority, high ROI initiatives; aligns technical roadmaps, resolves cross-system dependencies, ensures tech scalability
• Project Ownership: Manage the end-to-end project life cycle from initiation, through planning, execution, plus monitoring and controlling, to project closure; manages technical requirements, works closely with developers and architects; develop and maintain comprehensive project plans in Jira
• Cross-Functional Collaboration: Build strategic partnerships with GTM, Product, IT and People Systems and Ops; work closely with Finance leadership, and the Financial Systems teams to align initiatives with the broader organizational goals
• Impact Measurement: Define metrics and key performance indicators (KPIs) to quantify the effectiveness of initiatives, leveraging data insights to refine strategies and demonstrate ROI
• Stakeholder Communication: Provide regular updates on progress, outcomes, and risks to senior leaders; proactively identify and mitigate blockers to maintain momentum
• Thought Leadership: Keep up-to-date with emerging trends and technologies, introducing best practices and frameworks that enhance the performance of our team and business

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend