15Five is hiring a
Partnerships Program Manager

Summary

The role is a full-time remote Partner Marketing Coordinator position under the Head of Partnerships. The employee will coordinate partner marketing activities, manage partner operations, administer the partner program, and represent 15Five in interactions with partners. The desired qualifications include a Bachelor's degree in Business or Marketing (preferred), 2-5 years of experience in SaaS or fast-paced technology-focused business, proven experience in partner program management, strong organizational skills, excellent communication skills, and proficiency with CRM systems and marketing automation tools. The benefits include full medical insurance, flexible time off, disability and life insurance, 401K with match at 6 months of employment, inclusive benefits stipend, parental leave, paid holidays, mental health therapy, wellness coach app, Thrive Time, internet reimbursement, sabbatical program, and extensive training and development opportunities.

Requirements

• Bachelor's degree in Business or Marketing is preferred but not required
• 2-5 years of experience in Saas or a fast-paced technology-focused business
• Proven experience in partner program management, operations, and/or partner marketing is preferred but not required
• Operational mindset with experience in lead tracking, reporting, and project management
• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with partners and internal teams
• Proficiency with CRM systems (Salesforce), marketing automation tools (Hubspot), and other relevant software
• Ability to work independently and make decisions with autonomy, while also collaborating effectively with cross-functional teams

Responsibilities

• Coordinate partner and customer webinars, field events, and campaigns that deliver QoQ partner pipeline growth
• Manage logistics, workflows, communication, and on-site support for partner field events (10% travel)
• Collaborate with Marketing, Product, RevOps, Sales, and Accounting to ensure alignment on cross functional follow-through
• Support RevOps in ensuring partner pipeline and revenue reporting accuracy in Salesforce
• Implement automated workflows to mitigate administrative deliverables
• Oversee partner lead workflows to ensure timely and accurate follow-up from the Revenue team on partner-focused campaigns
• Maintain organized records of partner directories (rolodex) and partner status
• Update and manage partner marketplace listings to ensure accurate and up-to-date information
• Manage the 15Five partner inbox, including responding to support inquiries and routing them to appropriate teams
• Represent 15Five in interactions with partners, addressing inquiries and concerns professionally and effectively
• Surface escalations and blockers to the Head of Partnerships as needed, ensuring alignment on a timely resolution

Benefits

• Full Medical, Dental, and Vision Insurance
• Flexible Time Off (minimum 3 weeks off every year)
• Employer paid Short-Term, Long-Term Disability, and Term Life
• 401K with 4% match at 6 months of employment
• Inclusive Benefits Stipend (to help cover some of the gap on medical needs not covered by traditional benefits)
• Up to 16 weeks Paid Parental Leave for birth and non-birth parents
• 15 paid holidays in 2024
• TalkSpace (mental health therapy)
• Wellness Coach App (offers meditation and movement classes, courses, workshops, and panels in a live and interactive setting)
• Thrive Time (2 hours of time on Friday dedicated to your personal self-care/self-growth/recharge activities)
• Monthly reimbursement for internet
• Sabbatical Program accessed at 7 Years
• Extensive training and development such as strengths discovery and alignment and Manager specific development opportunities