Payment Analyst

Summary

Join Leadtech, a growing company redefining digital businesses, as a detail-oriented and analytical Payment Analyst. You will analyze key payment KPIs, identify patterns and discrepancies, and optimize the payment funnel to improve subscription project performance. This role requires proficiency in analytics, experience with subscription models, and strong problem-solving skills. Leadtech offers a flexible work environment, including remote options, and a comprehensive benefits package. Enjoy growth opportunities, a flexible schedule, and perks like free Friday afternoons and a Barcelona office with stunning views. Become part of a vibrant team dedicated to delivering exceptional user experiences.

Requirements

• Possess a Bachelor's degree in Business, Data Analytics, Computer Science, or a related field
• Have proven experience in payment processing, data analysis, or a similar role
• Demonstrate a strong understanding of subscription models and payment system mechanics
• Be proficient in Microsoft Excel (Pivot Tables, VLOOKUP, etc.)
• Have the ability to identify patterns, trends, and discrepancies in payment data
• Possess excellent problem-solving skills and the ability to work in a fast-paced environment
• Demonstrate strong communication and collaboration skills

Responsibilities

• Analyze key payment KPIs to identify trends, discrepancies, and improvement opportunities
• Monitor and evaluate the final stages of the payment funnel to propose optimizations
• Identify patterns in transaction success rates, decline reasons, and fraud attempts
• Support subscription-based projects by analyzing payment performance and customer retention
• Work closely with product and development teams to enhance payment workflows
• Generate reports and dashboards to track payment performance metrics
• Collaborate with payment service providers to optimize acceptance rates and reduce failures
• Investigate and resolve payment-related discrepancies, chargebacks, and fraud incidents
• Stay updated on industry best practices, payment technologies, and regulatory requirements

Preferred Qualifications

Familiarity with analytics software such as SQL or Power BI

Benefits

• Growth and career development with a flexible career path, personalized internal training, and an annual budget for external learning opportunities
• Work-life balance with a flexible schedule (7-9:30 a.m. start, 3:30-6 p.m. end), the option of working full remote or from the Barcelona office, free Friday afternoons with a 7-hour workday, and a 35-hour workweek in July and August
• Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services)
• 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days!
• Free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views (Barcelona office)
• Ticket restaurant and nursery vouchers, paid directly from your gross salary