Payment Analyst

Summary

Join Patrianna, a passionate international team creating exceptional gaming experiences, as a detail-oriented Payment Analyst. You will be responsible for analyzing payment data, creating reports, optimizing payment processes, and collaborating with cross-functional teams. The ideal candidate possesses strong analytical and communication skills, experience in the online gaming/gambling industry, and expertise in data analytics and payment optimization. Experience with A/B testing and Python is a plus. This role focuses on enhancing customer experience and maximizing revenue through data-driven improvements to payment processes.

Requirements

• Strong SQL, data visualization (Tableau, PowerBI)
• Prior experience in the gambling industry, especially in payments
• Analytical thinking, attention to detail, strong collaboration and communication skills

Responsibilities

• Use SQL to analyze payment data and create dashboards with tools like Tableau, PowerBI or Looker
• Report on payment metrics and test outcomes to inform strategy
• Implement strategies to reduce declines and enhance transaction success
• Analyze payment failure trends
• Develop strategies to recover failed transactions
• Identify bottlenecks in the payment funnel
• Recommend UX improvements to increase conversion rates
• Help in the designs of the AB tests
• Analyze results and recommend actionable improvements

Preferred Qualifications

Python