Payment And Fraud Specialist

Summary

Join us as a Payment & Fraud Specialist and thrive in a multicultural, multilingual, fully remote work environment. Master new skills and achieve challenging goals with our People First management approach. Analyze credit card disputes and fraud cases, providing actionable insights to minimize chargebacks. Support the e-commerce team in optimizing credit card processing operations. Ensure compliance with payment processing regulations. Advise on anti-fraud strategies and conduct transaction failure analysis. Collaborate with payment gateways to troubleshoot issues and optimize integration performance. Unlock your potential and enjoy a flexible schedule and excellent benefits.

Requirements

• Excellent English skills (at least C1 for both spoken and written)
• Proven experience in credit card dispute and fraud analysis for e-commerce
• Strong understanding of credit card processing and payment gateway operations (Stripe, Braintree, etc.)
• Knowledge of compliance management in payment processing, including PCI-DSS and 3DS
• Expertise in anti-fraud strategies and verification systems
• Experience working with chargeback management systems, fraud detection tools, and payment optimization
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Analyze credit card disputes and fraud cases, providing actionable insights to minimize chargebacks and fraudulent transactions
• Support the e-commerce team in optimizing credit card processing operations to reduce transaction failures and improve approval rates
• Ensure compliance with payment processing regulations and industry standards (PCI-DSS, 3DS, etc.)
• Advice on implementation of anti-fraud strategies, including verification processes and fraud prevention tools for online payments
• Conduct transaction failure analysis to identify patterns, trends, and areas for improvement
• Help the team to collaborate with payment gateways and to troubleshoot issues and optimize integration performance

Preferred Qualifications

Certification in Stripe, or similar payment gateway specialization

Benefits

• Flexible schedule (2 hours/day)
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development