Deel is hiring a
Payment Operations Specialist

Summary

Join Deel, a global leader in international payroll and compliance, as we foster a diverse economy by connecting companies with talent worldwide. With a market-leading technology platform, expertise, and global team, we deliver the best products and features to enable millions of jobs worldwide.

Requirements

• You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
• You ideally have some experience at a scrappy startup especially within the FinTech industry
• You have excellent written and verbal communication skills
• You are data-driven and have a structured approach to solving problems
• You are very organized and has an acute attention to detail
• You uphold a service-oriented mindset when working with internal and external teams
• You are willing to put in extra hours during our busy periods (typically around the end of month)
• You are able to work in an extremely fast-paced environment while maintaining quality and accuracy
• You are able to execute independently and maintain integrity in a fully remote company

Responsibilities

• Efficiently execute all processes and operations related to payments or our Deel-branded debit cards
• Accurately review and record data in our system and ensure consistency and precision
• Assist with payment or debit card inquiries or issues from our customers
• Coordinate with both internal cross-functional teams and our external partners on customer requests or issues
• Assist with providing payment or debit card expertise to improve processes, tooling, automation, and user experience
• Create and maintain process documentation

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available