Payroll Executive

Summary

Join Sleek, a fast-growing FinTech company, as a Payroll Executive and ensure accurate, timely, and compliant payroll processing for multiple clients. You will manage payroll data, process transactions, address client queries, and maintain adherence to Singaporean labor and tax regulations. This role demands strong attention to detail, excellent client service, and efficiency. You will demonstrate in-depth knowledge of Singaporean payroll regulations and processes, consistently achieve high client satisfaction, and maintain high gross profitability of payroll services. Meeting payroll deadlines and collaborating effectively with the team are crucial. The ideal candidate will have at least two years of payroll processing experience, preferably in an outsourced environment, and be located in the Philippines.

Requirements

To do this, you will have a minimum of 2 years experience in payroll processing, preferably in an outsourced environment and you will most likely be located in Philippines

Responsibilities

• Ensure the accurate, timely, and compliant processing of payroll for multiple client organisations
• Manage payroll data
• Process payroll transactions
• Address clients’ queries
• Ensure that all payroll activities adhere to labour and tax regulatory standards in Singapore
• Demonstrate in-depth knowledge of Singapore’s payroll regulations and processes
• Consistently achieve a high level of client satisfaction through prompt and accurate reporting and problem resolution
• Consistently ensure that their portfolio value and profit margin maintains a high gross profitability set by Sleek
• Ensure that the agreed payroll deadlines for all clients are based on given service level agreements (SLAs) and statutory requirements
• Ensure that 100% payroll, CPF and income tax are completed by agreed deadlines
• 100% team collaboration and communication: Effective communication and collaboration with team members, clients, and other departments to ensure smooth payroll operations

Preferred Qualifications

• Ownership: This shows reliability and helps build trust within the team
• Accountability is really important to us
• Humility: There is so much we don’t know
• Humility allows for open-mindedness to feedback and a willingness to learn from others
• It paves the way for collaboration and creates a positive work environment
• It is a key ingredient of self awareness and emotional intelligence
• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures)
• Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us
• It ensures solutions are pragmatic and balance the needs of the organisation, team and customers
• Data driven: We are a data rich business with ~15,000 small customers
• Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives
• Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise
• Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work
• People that proactively have tough conversations with kindness build empathy, trust and great working relationships
• Problem Solving: You’ll need to be able to think on your feet as this role requires you to identify, diagnose, and resolve production issues quickly, reducing downtime
• You will leverage your strong infrastructure and development skills in post-incident reviews to find the underlying cause of failures and prevent future incidents
• Attention to detail: You’ll be managing multiple, complex workstreams from numerous stakeholders
• It will be important for you to keep track of everything and notice when information is missing or inconsistent
• Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn’t their first language
• For you to excel, you’ll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business
• Autonomous/ Entrepreneurial: Things move fast at Sleek and we are not a hierarchical organisation
• We want the candidate to proactively seek out and own solutions without waiting for their manager to ask them
• We want the candidate to have the confidence to execute solutions on their own and the experience to know when to ask questions

Benefits

• Remote Working and Flexible work arrangements
• Insurance for Self, Spouse and Two Children