Payroll Implementation Consultant

Summary

Join Deel, a rapidly growing SaaS company, and lead the implementation of payroll solutions for clients in India. You will conduct client consultations, configure payroll systems, and provide user training. Collaboration with cross-functional teams is essential to ensure seamless implementation and client satisfaction. You will customize payroll processes to comply with Indian regulations and provide ongoing support to clients. Staying updated on Indian payroll regulations and documenting processes are key responsibilities. This role requires expertise in payroll systems and processes, and participation in pre-sales activities.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• 5 to 12 years of experience in payroll implementation or consulting roles, preferably within a payroll service provider company
• Strong knowledge of Indian payroll regulations, tax laws, and employment ordinances
• Experience with payroll software implementation and configuration, preferably with knowledge of leading payroll systems
• Excellent project management skills with the ability to manage multiple implementations simultaneously and meet deadlines
• Exceptional communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders
• Detail-oriented with a focus on accuracy and quality in implementation processes
• Ability to work independently and collaboratively within a team environment
• Fluent in English and Hindi languages

Responsibilities

• Lead the implementation of payroll solutions for clients in India, ensuring successful onboarding and setup of payroll systems
• Conduct client consultations to understand their payroll requirements, configure systems accordingly, and provide training to users
• Collaborate with cross-functional teams, including sales, product development, and customer support, to ensure seamless implementation and client satisfaction
• Customize payroll processes and workflows to align with local regulations, tax laws, and industry standards in India
• Provide ongoing support to clients post-implementation, addressing any issues, troubleshooting system errors, and optimizing system performance
• Stay updated on changes in Indian payroll regulations and industry best practices, and incorporate updates into client solutions as needed
• Document implementation processes, best practices, and client-specific configurations for future reference and knowledge sharing
• Serve as a subject matter expert on payroll systems and processes, offering guidance and recommendations to both internal teams and clients
• Participate in pre-sales activities, including product demonstrations, proposal development, and client presentations, to support business growth
• Continuously identify opportunities for process improvements, system enhancements, and additional service offerings to enhance client value and satisfaction

Preferred Qualifications

Certification in project management or payroll (e.g., PMP, Certified Payroll Professional) is a plus

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access