Payroll Project Manager

Summary

Join BambooHR's Payroll Implementation Team as a Payroll Project Manager and guide new clients through their payroll system implementation journey. You will be responsible for setting up client accounts, training clients on BambooHR, importing payroll data, and troubleshooting system issues. This role requires exceptional organizational skills, problem-solving abilities, and strong communication skills. You will work with a collaborative team and have the opportunity to hone your project management skills and become a subject matter expert. The position offers a remote work option and a comprehensive benefits package. A background and credit check are required for employment.

Requirements

• Exceptional organizational skills with a systematic approach to managing multiple complex projects
• Proven ability to hold clients accountable to deadlines while maintaining positive relationships
• Eager learner with growth mindset and adaptability to changing priorities
• Tech-savvy with comfort navigating and mastering multiple software systems quickly
• Strong cultural alignment with BambooHR values of collaboration and camaraderie
• Minimum 1 year of hands-on project management experience
• Advanced proficiency in Microsoft Excel and Google Suite applications
• Experience training, mentoring, or developing others
• Background in customer service-focused organization
• Exceptional verbal and written communication skills
• Demonstrate impeccable attention to detail and accuracy
• Show desire to learn payroll systems; prior payroll experience welcome but not required
• Bachelor's degree or equivalent practical experience

Responsibilities

• Guide clients simultaneously through comprehensive payroll implementations over 3-week periods
• Set up new client accounts in BambooHR Payroll system with meticulous attention to detail
• Train clients to become confident BambooHR payroll experts through hands-on coaching
• Clean, validate, and import complex client payroll data including QTD/YTD financials, deductions, and tax information
• Hold clients accountable to implementation timelines while maintaining positive, supportive relationships
• Troubleshoot system and process issues independently, using your problem-solving skills
• Manage detailed project plans, track milestones, and communicate progress regularly with leadership
• Collaborate across departments to ensure seamless client experiences and identify process improvements
• Do your best, focused work, with a collaborative and supportive team

Benefits

• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace