People Analyst

Summary

Join Wave, a leading financial institution in Africa, as a Data Analyst on our People Tech team. You will be embedded within the HR Tech team, collaborating with senior leads and operational teams. Your responsibilities include navigating large datasets to improve people outcomes, designing and analyzing experiments, and deriving insights from people data. You will visualize and communicate findings to improve user and business outcomes, focusing on areas like diversity, turnover, and talent acquisition. You will also identify and communicate data issues, implement process improvements, and ensure data privacy and quality. This is a fully remote role based in specified countries, offering travel opportunities and a competitive salary with benefits.

Requirements

• 5+ years experience as a product analyst, data analyst, data scientist or similar role
• Experience working in large operational settings (example: support/call centers, product management, fleet management, supply chain operations, retail operations etc)
• Fluency in English
• Proficiency in statistical analysis, data cleaning and preparation and data manipulation in Python
• Advanced SQL skills (experience with dbt is required)
• Proven expertise in discovery, hypothesis testing and inference over fuzzy problems and large data sets
• Strong hands-on experience with visualization platforms (e.g. Tableau, PowerBI, Looker)
• Excellent communication skills

Responsibilities

• Be embedded in the HR Tech team where you will work closely with senior People Leads, the wider People Ops teams and operational teams
• Navigate large data sets to identify drivers that can improve People outcomes and generate testable hypotheses
• Design, develop, implement and analyze experiments related to product features and operational processes
• Take full ownership of the analytics process - from project scoping and design through communicating findings to stakeholders
• Derive insights from People data, visualize and communicate these in ways that improve user and business outcomes
• Analyze and mine data for trends and patterns with a focus on diversity, turnover, retention, talent acquisition, reward, and other areas of the business as required
• Identify and communicate data issues/concerns to maximise data quality and improve insight
• Help find, test and implement process improvements to make our operations more efficient
• Ensure high standards of data privacy, accuracy, and quality are maintained
• Oversee dashboard and data warehouse functionality, working closely with People Operations, IT, and data engineering teams to ensure data quality, data governance, and system integrity
• Support People Tech in day to day adhoc requests and data change requests

Preferred Qualifications

• French is a plus
• Have worked on a cross functional product team
• Are able to work fairly independently
• Can communicate clearly with your colleagues in different roles (HR Leads, engineers, data scientists, operations leads, senior management)
• Have run a bunch of experiments and know what to do when things do not go as planned
• Excel at choosing the right complexity of analysis for any given business problem, from simple SQL queries to complex experimentation
• Have experience mentoring, training or coaching more junior analysts

Benefits

• Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)
• 6 months of fully paid parental leave and subsidized fertility assistance
• Flexible vacation, with most folks taking between 30-40 days per year
• $10,000 annual charitable donation matching