People & Compliance Partner

Summary

Join Entersekt, a leader in digital banking fraud prevention, as a People & Compliance Specialist. You will drive people-centric practices, ensuring compliance across all regions. Key responsibilities include managing employee relations, industrial relations, and Broad-Based Black Economic Empowerment (B-BBEE) initiatives. You will provide consultation on performance management, conflict resolution, and disciplinary processes. You will also support global learning and development initiatives. This role requires strong HR/IR experience, knowledge of South African labor law and B-BBEE legislation, and excellent communication and conflict resolution skills. Entersekt offers a flexible work environment with remote work options and growth opportunities.

Requirements

• Preferably a relevant degree (e.g., Human Resources Management or Industrial Psychology) or equivalent qualifications with HR/IR certification
• Minimum of 5 years of experience within an HR function, with at least 3 years of supporting leaders with labor relations
• Demonstrated experience partnering with leadership to develop and implement performance improvement, S189 processes, and disciplinary processes
• Working knowledge of South African labour law and Broad-Based Black Economic Empowerment legislation is essential
• Proven track record in managing complex employee relations issues and in a high-growth environment
• Technology savvy and familiar with tools such as Excel (intermediate skills), Slack, OneDrive, Excel, BambooHR, Confluence, MS Teams
• Experience with reporting on metrics
• High conflict resolution skills – the ability to lead difficult conversations to successful and constructive outcomes

Responsibilities

• Provide advice and guidance to leaders on employee relations, ensuring adherence to the company’s code of conduct and relevant legislation, with process and compliance support from our external labour consultants
• Drive the process of performance improvement plans, counselling sessions, and grievance procedures including whistleblowing and anonymous reporting
• Represent the company in conduct or incapacity hearings and serve as a trusted partner in facilitating and managing IR-related conversations
• Support the SVP People with restructuring initiatives such as S189A processes
• Ensure internal policies and people practices are aligned with relevant legislation in partnership with the Head of People Operations and external labour consultants
• Support the implementation of our B - BBEE strategy. The focus areas include skills development, enterprise development, socio-economic development initiatives, and our participation in the Y.E.S initiative
• B-BBEE support will include the collation of evidence for the Annual B-BBEE Audit, maintaining spend to target tracker, coordinating employment equity intern placements, and arranging vendor agreements and payments to beneficiary parties
• Act as a contributor in the development and implementation of people-centric initiatives to maintain a global and diverse company culture. Support initiatives such as diversity and inclusion initiatives through employee touchpoints such as the brand ambassador forum
• Guide, train, and advise management on performance management best practice approaches
• Coach managers on handling performance reviews, delivering feedback, and navigating difficult conversations related to IR

Preferred Qualifications

• Previous Technology, Fintech, and SaaS environment exposure preferred
• Proven ability to support leaders in IR-related conversations and transactional processes without over-reliance on a “tick-box” approach
• A history of operating effectively in high-growth or dynamically changing environments
• Experience (or strong interest) in facilitating group training or coaching initiatives (specifically management and professional skills training)

Benefits

• Flexible hours
• Remote work
• Plenty of growth opportunities