People Operations Program Manager

Summary

Join Buckner International's People Operations team as the Manager of People Operations Program Administration! This full-time, remote position in Dallas, TX, supports the SVP and VP of People Operations in their daily tasks. You will manage calendars, coordinate meetings, handle communications, and develop operational processes. The role also involves leading events, managing vendors, processing invoices, and overseeing employee programs. Success requires excellent communication, project management skills, and a commitment to Christian principles. This position offers a chance to make a significant impact within a faith-based organization.

Requirements

• High School Diploma (or G.E.D)
• Minimum 7 years prior related experience, including working directly with senior leaders
• Consistently demonstrate excellence in customer service while representing the President’s office to both internal and external constituents
• Excellent communication and presentation skills
• Proven track record of simultaneously and effectively managing multiple complex projects
• Recognition that the organization is a faith-based organization operating with a commitment to Christian principles
• Ability to use up to 50 pounds of force occasionally, and /or up to 20 pounds of force frequently, and /or up to 10 pounds of force continuously to move objects
• Ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required to squat, climb stairs, kneel and twist. Required to sit for prolonged periods of time, including extensive airline travel

Responsibilities

• Maintain calendar for the SVP, Chief People & Internal Communications Officer, and the VP, People Operations
• Coordinate meetings for the SVP, Chief People & Internal Communications Officer and the VP, People Operations including but not limited to arranging meeting space, meals, transportation, sending invitations, preparing agendas, uploading documents, coordinating travel and lodging
• Develop and maintain the departmental calendar for the People Operations and Internal Communications teams
• Effectively handle all types of communication including correspondence with internal and external constituents
• Serve as liaison between the SVP, Chief People & Internal Communications Officer and the VP, People Operations and other
• Exercise excellent discernment skills to identify, analyze, and determine effective management of all issues, concerns, and day-to-day communication
• Analyze the needs of the People Operations function; develop and implement processes for efficient operation
• Prepare presentations to support the SVP, Chief People & Internal Communications Officer and the VP, People Operations as directed
• Lead People Operations events and retreats, managing administrative and logistical functions
• Lead the Support Center Fun Team, managing administrative and logistical functions
• Manage employee commemorative special events
• Oversee the negotiation and work with hotels and other vendors to facilitate arrangements for events as assigned. Secure contracts with vendors for services and lodging
• Accurately and timely prepare, audit, and process People Operations invoices for payment
• Effectively manage department procurement tasks, including equipment, office supplies, floral arrangements, books, subscriptions, publications, renewals, and printing jobs
• Review and accurately process mail, faxes, emails, and other correspondence in a timely manner
• Facilitate employee surveys including new hire surveys, exit surveys, and the annual employee survey
• Manage team member birthdays, anniversaries, retirement, and rewards programs
• Manage employee commemorative special events
• Manage and optimize the People Operations Sharepoint page
• Lead People Operations events and retreats, managing administrative and logistical functions
• Analyze the needs of the People Operations function and develop and implement processes for efficient operation