Senior Community Program Operations Manager

Summary

Join dbt Labs as a Senior Community Program Manager and help scale one of the most vibrant global communities in data. You will co-own the community roadmap, build repeatable systems for programs and events, and partner with the Head of Community and DX to set strategic direction. Responsibilities include overseeing community programs, building scalable systems, acting as a leadership presence within the team, serving as a central nexus point, collaborating with cross-functional stakeholders, and reporting on program health. The ideal candidate has 5–7 years of experience building and scaling community programs in tech, a deep operational skillset, experience working across hybrid formats, and strong collaboration skills. Location is remote-friendly, in the United States or Canada (New York or San Francisco preferred). This is a high-impact role for someone who connects vision with execution and cares deeply about community.

Requirements

• 5–7 years experience building and scaling community, marketing or other operational programs in tech, ideally in data or developer-facing orgs
• Deep operational skillset — you know how to spin up, run, and scale multi-part programs with a systems mindset
• Experienced working across hybrid formats — digital programs, global in-person activations, and everything in between
• Comfortable collaborating with cross-functional teams and serving as a strategic bridge to external stakeholders
• Strong in ambiguity and detail: you can navigate shifting priorities while keeping programs moving forward
• Data-aware and outcome-oriented: you know how to define and track what matters
• A generous teammate: kind, collaborative, and invested in the growth of those around you

Responsibilities

• Co-develop quarterly roadmaps with the Head of Community & DX, aligned to annual strategy
• Oversee and support the execution of core community programs — both those you run directly and those led by other team members
• Build repeatable, scalable systems that power everything from meetups to contributor programs to digital platforms
• Act as a leadership presence within the community team — helping unblock, guide, and programatize the work of peers
• Serve as a central nexus point between our community team, program initiatives, and cross-functional stakeholders
• Collaborate with Marketing, Product, and other teams to ensure community efforts are aligned, supported, and impactful
• Partner with internal data and operations teams to define success metrics, build dashboards, and report on program health
• Own the day-to-day orchestration of the community roadmap — ensuring programs are staffed, sequenced, and progressing as planned

Preferred Qualifications

• Experience in analytics, infrastructure, or open-source communities
• Familiarity with dbt (or eagerness to learn it quickly)
• Comfortable using or helping shape internal tooling (CRMs, dashboards, Airtable, etc.)
• Background in building or supporting systems for community contributions, support, or education

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k
• Comprehensive healthcare coverage
• Generous paid parental leave
• Health & wellness stipend
• Flexible stipends for: Home office setup
• Learning and development
• Office space