People Operations Specialist

Summary

Join GROW Inc., a FinTech company revolutionizing the Australian wealth management industry, as a People Operations Specialist. You will support the People & Culture team in various HR functions, including employee onboarding, HRIS management, reporting, compliance, and employee engagement. This role requires strong organizational skills, attention to detail, and experience with HR systems. You will be responsible for creating efficient processes, analyzing data, and ensuring compliance with relevant laws and regulations. GROW Inc. offers a flexible, remote-work environment and various benefits, including health insurance, birthday leave, and government contributions.

Requirements

• 1-3 years of experience in an administrative or HR-related role
• Familiarity with HRIS systems ( Employment Hero preferred ), issue/project tracking systems ( Jira preferred ), recruitment tools and applicant tracking systems
• Strong attention to detail
• Ability to create organised systems and processes
• Ability to prioritise tasks effectively and handle multiple responsibilities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
• Strong written and verbal communication abilities
• A collaborative mindset, with the ability to work well in a team and assist colleagues as needed
• High level of discretion and professionalism in dealing with sensitive employee information

Responsibilities

• Lead and facilitate onboarding for new starters, creating scalable processes that include elements of surprise and delights
• Manage the pre-onboarding process for new starters including contracts, background checks and compliance training, partnering with IT on access and asset setup
• Provide support with employee lifecycle administration including onboarding, offboarding, and employee letters
• Own and maintain the People and Culture systems, including Employment Hero, SmartRecruiters, Go1, Culture Amp, Polly, Confluence, Monday
• Create people dashboards and reporting for the Senior Leadership and People Leader teams
• Analyse employee and candidate data, both qualitative and quantitative, creating dashboards, providing recommendations and insights to the People & Culture team and senior leaders
• Ensure company compliance with policies, labour laws, and regulations by assisting with audits and preparing necessary reports
• Assist in the preparation and submission of compliance-related documents such as EOWA reports, OH&S logs, and other government-mandated reports
• Provide first point of contact for employee police and process
• Maintain and manage the People & Culture Electronic Mailboxes and Slack Channels
• Contribute to the Pulse Survey initiatives and manage the administration of the survey through Culture Amp
• Conduct necessary Onboarding or new hire surveys, and Exit surveys including completing analysis of results and making recommendations

Preferred Qualifications

Knowledge of employment laws and HR best practices is desirable

Benefits

• 1 day of birthday leave each year
• Health insurance for you and 1 dependent
• Government Contributions paid on top of salary
• Flexible, remote working environment
• On-the-job learning and training