Practice Head

Summary

Join Nagarro as a Practice Head for the US education sector! This role requires strong university connections and a proven ability to secure new clients. You will leverage Nagarro's technical and consulting capabilities, work with the education practice team to develop solutions, and manage client relationships. Responsibilities include sales, business development, client engagement, and contract management. The ideal candidate possesses extensive experience in the education sector, specifically with universities, and a demonstrated track record of success in sales and business development.

Requirements

• Bachelor’s degree in Business, Education, Information Technology, or a related field
• 10+ years of experience in the education sector, ideally in leadership, sales, or business development roles
• Proven track record of winning new business and building strong relationships within the education sector, specifically with universities and higher education institutions
• Demonstrated experience in consulting and technical services for educational organizations
• Experience in managing complex client relationships and ensuring delivery excellence across engagements
• Familiarity with the education technology landscape and emerging trends in the sector

Responsibilities

• Identify and target appropriate prospects in the education sector
• Set appointments, conduct effective qualifying sales calls, and manage the sales cycle through to closure
• Prepare accurate and professional reports, proposals, presentations, and documentation for executive-level engagements
• Achieve sales targets by understanding client needs and following a structured selling process, including negotiating legal agreements, utilizing product demos, and closing deals
• Collaborate with existing educational clients to ensure account expansion
• Build and maintain strong relationships with clients, positioning Nagarro as a trusted partner
• Seek client testimonials and references to enhance reputation
• Address and resolve any delivery-related issues (progress, cost, budgets)
• Ensure client expectations are met or exceeded by capturing and delivering on the client's vision
• Identify innovative opportunities for Nagarro to consult on and create strategic breakthroughs for clients
• Proactively seek and implement service improvements to increase client satisfaction
• Manage contractual, financial, and legal aspects of client engagements, including: Invoicing, accounts receivable, Master Service Agreements (MSAs), Statements of Work (SOWs), and contract renewals

Preferred Qualifications

MBA or advanced degree