Practice Manager

Summary

Join Essential Anesthesia Management (EAM) as a Practice Manager and oversee the seamless operation of 10-15 sites. Collaborate with the Division President and operations team to provide on-site support, connect facility personnel with EAM support, and ensure compliance. Monitor quality metrics, address operational issues, and support recruitment strategies. Build strong relationships with clinical providers and facility leaders. Troubleshoot issues and coordinate responses. Support operational start-up and onboarding for new sites. The role requires strong communication, organizational, and leadership skills, along with experience in medical practice administration.

Requirements

• 5-7 years of experience in a related field, with a track record of success in management and leadership positions
• Bachelor’s Degree in Business or Health Management or a minimum of three years of supervisory experience in a health care setting
• Proven verbal, quantitative, financial and interpersonal skills, with in-depth knowledge of medical practice administration and multi-practice management experience
• Excellent communication skills, attention to detail, customer service, and ability to interact with providers, customers, management, and partners
• Keen attention to detail and time management skills, with the ability to work independently and thrive in a team environment
• Ability to develop relationships by listening to the needs of our customers
• Anesthesia experience required
• Ability to travel with some regularity is required

Responsibilities

• Ensure sites are fully staffed and compliant with all regulations, policies, and procedures through regular phone, text, and email correspondence
• Build and maintain strong relationships through both in person and virtual means with clinical providers
• Serve as operational coordination between and among regional and operations leadership
• Work with Division President and VP to monitor quality metrics, processes. Assist in periodic provider and site performance reviews based on metrics, and participate in the implementation performance improvement plans where necessary
• Monitor site progress through reports and dashboards for overall efficiency; suggest improvements to the SVP as needed
• Provide support for regular meetings with site leadership and address ongoing issues; attend in person or remotely as needed
• Serve as triage for and intermediary for 1099 provider and facility issues regarding invoicing and accounts payable departments; utilize escalation paths as needed
• Provide input and monitor the progress of hiring and onboarding processes; educate clinicians and site leaders about the processes, procedures, culture, and core values of Essential Anesthesia
• Collaborate with the credentialing and revenue departments to ensure compliance with provider enrollment requirements and billing procedures
• Troubleshoot issues and coordinate responses raised by providers, groups, or facility leaders
• Support the coordination of operational start-up and on-boarding for new sites
• Address operational performance factors that serve as barriers to achieving stated service line objectives
• In collaboration with Hiring Managers, Operations Leadership, and Human Resources, assist with regional recruitment strategies

Preferred Qualifications

• Outstanding verbal and written communication skills with the ability to effectively interact with providers, customers, management, and partners
• Strong attention to detail, time management, and organizational skills, while being able to work independently and in a team setting
• Aptitude for building and maintaining relationships through active listening and understanding of customer and provider needs
• Proficient in utilizing various computer software programs, particularly Microsoft Office Suite