Preventative Maintenance Administrative Assistant

Summary

Join Budderfly, a fast-growing energy management company, as a Preventative Maintenance Administrative Assistant! This hybrid or remote role in Shelton, CT, supports the Technical Services team by ensuring efficient operation of energy-saving technologies. You will be responsible for dispatching preventative maintenance work orders, reviewing completion surveys, and acting as a liaison between Budderfly and vendors. Success in this position requires strong administrative skills within the HVAC field and excellent communication abilities. Budderfly offers competitive pay, a full benefits package, and career advancement opportunities in a supportive environment.

Requirements

Have a background in administrative functions within the HVAC field

Responsibilities

• Own the preventative maintenance work order dispatching and survey completion administrative tasks
• Work within the company Work Order Management system to ensure work orders are sent to all vendors
• Review preventative maintenance surveys to ensure all required scope completion from vendors and customers
• Act as Liaison between the company and our customers’ vendors
• Provide dedication to improve customer service and business productivity
• Provide excellent and timely customer service through phone, email, and chat
• Ensure utmost customer satisfaction (internal and external to Budderfly) throughout the Technical Services work order systems
• Work to improve customer satisfaction throughout the Technical Services preventative maintenance process

Preferred Qualifications

• Strong interpersonal, analytical, verbal and written communication skills
• Coordinating multiple daily tasks concurrently
• Able to work as a team player and independently
• Creative problem solver with ability to multi-task
• Passion for energy savings
• Maintaining positive relationships with customers
• Enjoys continuous learning, as supported by your organization, both technically and professionally
• Excellent verbal and written skills
• Work across organizational teams

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to achieve positive change