Salesforce Administrator

Summary

Join Sword Health, a Forbes Best Startup Employer, as a Senior Salesforce Administrator and contribute to our mission of freeing billions from pain. We're a rapidly growing, technology-driven company with a strong commitment to our values and employees. This role involves managing and optimizing our Salesforce platform, developing custom solutions, and ensuring the system meets our business needs. You will collaborate with cross-functional teams, provide user training, and stay current with Salesforce best practices. This position requires a Salesforce Administrator Certification, a Bachelor's degree or equivalent experience, and 1-3 years of Salesforce administration experience. The position is based in Portugal and offers various benefits.

Requirements

• Salesforce Administrator Certification (required)
• Bachelor’s degree in Business, Information Systems, or a related field (or equivalent experience)
• 1-3 years of experience in Salesforce administration
• Familiarity with Salesforce configuration tools like Flows, validation rules and formulas
• Knowledge of Salesforce security settings and user management
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with a commitment to delivering high-quality work

Responsibilities

• Manage and configure Salesforce applications to meet business requirements
• Perform regular system maintenance, including user management, data integrity, and security settings
• Implement and manage custom objects, fields, formulas, validation rules, and flows
• Develop and maintain basic reports, dashboards, and analytical tools to support business decision-making
• Monitor and troubleshoot system performance and resolve issues as they arise
• Assist in designing and testing custom Salesforce solutions under the guidance of senior team members
• Support Salesforce integrations with other systems and third-party applications using available tools
• Collaborate with stakeholders to gather requirements and deliver enhancements that improve user experience and business processes
• Assist in Salesforce-related projects, ensuring timely updates and quality delivery
• Work closely with cross-functional teams to understand business needs and help prioritize work
• Provide user training and support to enhance system utilization and effectiveness
• Create and maintain documentation for system configurations and customizations
• Stay current with Salesforce releases, features, and best practices, suggesting platform improvements when relevant

Benefits

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform