Pricing Operations Senior Associate

Summary

Join Lyra Health's GTM Pricing & ROI team as a Global Pricing Operations Senior Associate and play a critical role in shaping and executing Lyra’s GTM strategy to drive revenue growth. This role blends strategic thinking and hands-on execution, focusing on leading the strategy and operations for global performance metrics. You will be responsible for developing expertise in Lyra’s business model, pricing strategy, and performance metrics; defining and refining performance metrics and KPIs; scaling and improving operations for the implementation and tracking of global performance metrics; supporting strategic deal work by advising on pricing and performance guarantee structures; leading high-impact strategic and operational projects; and partnering with GTM Leadership and Marketing to communicate performance metrics. The position offers a competitive salary and a comprehensive benefits package, including healthcare coverage, Lyra for Lyrians, equity, competitive time off, paid parental leave, 401K, and a monthly tech allowance. This role can be performed from the Burlingame, CA headquarters, hybrid, or fully remote within the United States.

Requirements

• Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
• 5+ years of experience in pricing, consulting, finance, business operations, or GTM strategy
• Strong strategic thinker, with the ability to understand & balance priorities across functions to recommend the best course of action for Lyra
• Analytically and operationally minded, demonstrating sound business judgment to optimize processes and deliver maximum value
• Excellent organizational and time management skills, including the ability to prioritize and balance multiple deliverables with competing timelines in a dynamic environment
• Exceptional communication and interpersonal skills across all levels of the organization
• Passion for expanding access to high-quality mental health care

Responsibilities

• Develop expertise in Lyra’s business model, pricing strategy, and performance metrics—and how each impacts Lyra’s ability to win in market
• Define and refine performance metrics and KPIs that resonate with customers and prospects, assessing financial risk and impact on competitive landscape
• Scale and improve operations for the implementation and tracking of global performance metrics, building processes to monitor metrics and share insights across the organization
• Support strategic deal work by advising on pricing and performance guarantee structures that align with our growth strategy and customer needs
• Lead high-impact strategic and operational projects end-to-end—driving timelines, milestones, and cross-functional alignment
• Partner closely with GTM Leadership and Marketing to effectively communicate latest performance metrics both internally and externally

Preferred Qualifications

Strong quantitative analytical skills (Excel/Google sheets); experience with forecasting/ financial modeling nice to have

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance