Principal, Business Operations

Summary

Join Monarch, a top-recommended personal finance app, as their Principal, Business Operations. Reporting to the Chief of Staff and Head of Operations, you will lead cross-functional initiatives, improve operational efficiency, and support strategic decision-making. This highly visible role demands strong analytical, project management, and influencing skills. You will design scalable processes, partner with senior leaders, develop business cases, and support strategic planning. The position requires 5-7 years of experience in business operations or a similar role at a high-growth company. Monarch is a fully remote company, offering a competitive compensation package and benefits.

Requirements

• 5-7 years of experience in business operations, management consulting, strategy, or similar roles at a high-growth company or fast-paced environment
• Proven ability to lead complex cross-functional projects from idea to execution with minimal oversight
• Strong analytical and strategic thinking skills — you're comfortable in Excel/Google Sheets, can build a model when needed, and can translate numbers into action
• Excellent communication and stakeholder management skills (both verbal and written)
• Bias for action, comfort with ambiguity, and a no-task-too-small mentality
• A systems thinker who can also get in the weeds when needed
• Ability to manage multiple priorities
• Experience within a high growth startup environment within the B2C/SAAS space

Responsibilities

• Own and lead high-priority, cross-functional initiatives that drive business performance, operational efficiency, and strategic growth
• Design and implement scalable processes to improve how we plan, execute, and measure key business priorities
• Partner with senior leaders across departments (Product, Finance, Marketing, etc.) to drive clarity and alignment on goals, KPIs, and execution plans
• Develop business cases, operational models, and strategic frameworks to support executive decision-making
• Step into operational gaps and roll up your sleeves when needed — from leading a new process rollout to owning special projects
• Support the Chief of Staff on strategic planning, quarterly OKR processes, executive communications, and board materials

Preferred Qualifications

• Experience in a startup or scaling company environment
• Familiarity with tools like Notion, Linear, Omni Analytics (or similar BI/analytics tools)

Benefits

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere
• Competitive cash and equity compensation in a hyper growth, early stage company 🚀
• Stipend to set-up your ideal working environment
• Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan)
• Unlimited PTO
• 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!