Principal Product Manager

Summary

Join Gusto's Benefits Product team as a Principal Product Manager and play a key role in expanding health insurance offerings for small and medium-sized businesses (SMBs). You will be responsible for overseeing the development of new health insurance products, collaborating with carrier partners, and driving product strategy from conception to market launch. This high-impact role requires extensive experience in product management, particularly within the health insurance industry. You will need to be a strong communicator, collaborator, and leader, capable of navigating complex operational and regulatory environments. Gusto offers a competitive salary, benefits, and a mission-driven culture focused on empowering SMBs.

Requirements

• 8+ years of hands-on product management experience
• Experience bringing new (0 → 1) health insurance products to market by building the software, go-to-market, and service models to enable successful pilot and scaling
• Exceptional communicator, cross functional collaborator, and leader
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
• Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
• Experience working in operationally complex spaces and regulated industries
• A proven track record of building products that customers love

Responsibilities

• Thoughtfully expand Gusto’s health insurance portfolio to meet customer demand and solve the largest barriers to health insurance access for SMB owners and their employees: the rising cost and complexity of insurance
• Oversee 0 → 1 and 1 → 1k+ product development for new health insurance offerings
• Deeply understand our SMB customers and synthesize a wide-range of insights to assess alternatives for Gusto to offer
• Run early pilots and define and implement the post-pilot product, go-to-market and service strategy to enable efficient and effective scaling
• Oversee strategic conversations with current and new carrier partners to understand and influence their strategic roadmaps to better serve SMBs
• Explore and implement solutions to improve quality and lower cost of customers health insurance and healthcare
• Be an end to end owner of products and businesses responsible for adoption, customer experience, and cost to serve

Benefits

• Our cash compensation amount for this role is $181,000/yr to $223,000/yr in Denver & most major metro locations, and $212,000/yr to $262,000/yr for San Francisco, Seattle & New York
• Health insurance
• 401(k)s
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada