Principal Product Manager

Summary

Join Oportun, a mission-driven fintech company, as a Principal Product Manager for Lending. In this role, you will define product strategy, set objectives, and collaborate with cross-functional teams to deliver exceptional solutions. You will leverage data-driven decision-making, maintain a deep understanding of customer needs, and ensure products meet regulatory requirements. This leadership position requires a strategic thinker with a proven track record of successfully managing and launching products in a fast-paced environment. The ideal candidate will possess strong communication skills and a passion for product development within the financial services industry.

Requirements

• Any graduate with 12+ years of overall experience
• 7 to 10+ years of product management experience in high-growth environments
• You are passionate about improving the financial health of Oportun’s members
• You have experience working and delivering on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis)
• You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners
• You are a clear and concise communicator, and you have superb documentation skills
• You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members

Responsibilities

• Work closely with leadership and cross-functional stakeholders to define product strategy and OKRs
• Drive a cross-functional team of Engineers, designers, ML scientists and business to deliver business impact
• Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporate this insight into product enhancements
• Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs
• Scope and lead the development of new product features that will increase the financial health of our users
• Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices
• Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance
• Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners

Preferred Qualifications

• Experience in the financial services industry (FinTech, challenger bank, etc.)
• Prior experience with omni-channel customer communication (SMS, email, voice, push, letter) and communication platforms
• Experience launching products within complex legal and regulatory frameworks such as Finance
• Experience with SQL
• Experience working with a multi-national workforce