Principal Product Manager, Trust & Connectivity

closed
Twilio Logo

Twilio

πŸ’΅ $164k-$241k
πŸ“Remote - United States

Summary

Join the team as Twilio’s next Elastic SIP Trunking and STIR/SHAKEN Principal Product Manager. This position is needed to be responsible for providing a best-in-class, industry pacesetting SIP Trunking service, augmented with SHAKEN/STIR call authentication frameworks, that powers the highest scale contact centers on the planet.

Requirements

  • Bachelor’s degree or higher in a technical field such as Software Engineering, Computer Science, Data Science, AI/ML, or related work experience
  • Demonstrable experience writing comprehensive and detailed requirements for software features or solutions which address both internal and external stakeholders
  • Hands-on experience with large-scale data processing, utilizing tools such as SQL and Python for data analysis and workflow optimization using cloud-based platforms such as Presto, Databricks, or Snowflake
  • Working knowledge of modern data visualization and business intelligence tools such as Looker, Tableau, Power BI to drive insightful decision making
  • Strong understanding of UI/UX design principles and ability to build intuitive, data-driven user journeys
  • Familiarity with telecommunications networks, infrastructure and protocols
  • Excellent verbal and written communication skills in English, with demonstrated ability to convey complex technical concepts clearly and concisely
  • Working knowledge of networking protocols

Responsibilities

  • Lead Product for the Elastic SIP Trunking team based in United States
  • Responsible for the roadmap, requirements and prioritize releases for your engineering team
  • Write detailed and technical product requirements for your engineering team
  • Interface with 3rd party vendors
  • Run Looker (SQL queries) to track adoption, and success metrics, and KPIs. Create hypothesis and validate with data and customer testimonials

Benefits

  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
This job is filled or no longer available

Similar Remote Jobs