Privacy Operations Manager

Summary

Join SpyCloud's Legal & Compliance team as a Privacy Operations Manager and play a key role in enhancing the company's privacy and risk governance programs. You will manage the daily operations of SpyCloud’s global privacy program, partner with the GRC team to implement a privacy risk-based monitoring and testing program, and help shape and maintain internal privacy procedures. Responsibilities include conducting privacy impact assessments, responding to data subject requests, tracking global privacy developments, and embedding privacy by design into the development process. You will also build and maintain privacy metrics and KPIs, and contribute to cross-functional initiatives. This role requires at least 3 years of experience in data privacy or a related compliance role, strong knowledge of global privacy laws, and excellent communication and organizational skills. SpyCloud offers competitive benefits, including 401k, health insurance, paid time off, and flexible work options.

Requirements

• At least 3 years of experience in data privacy, data protection, or a related compliance role, ideally within the tech or cybersecurity industry
• Strong working knowledge of global privacy laws and regulations (e.g., GDPR, CCPA/CPRA, etc.)
• Experience conducting or managing privacy impact assessments (PIAs) and data transfer impact assessments (TIAs)
• Familiarity with data subject rights handling, incident tracking, and privacy documentation best practices
• Excellent organizational skills and attention to detail, with experience managing privacy operations or workflows
• Strong communication skills with the ability to translate privacy requirements into practical guidance for cross-functional teams
• Ability to manage multiple tasks and priorities in a fast-paced, high-growth environment
• Comfortable working independently as well as collaboratively across legal, product, engineering, and compliance teams
• Genuine intellectual curiosity and a drive to make an impact—always looking for smarter ways to solve problems, level up processes, and contribute to a mission-driven team

Responsibilities

• Manage the daily operations of SpyCloud’s global privacy program—keeping records of processing activities up to date, running privacy and data transfer impact assessments, responding to data subject requests, and documenting and tracking our data inventory
• Partner with the GRC team to implement a privacy risk-based monitoring and testing program—identifying gaps, recommending practical solutions, and following through on remediation efforts
• Help shape and maintain internal privacy procedures and support company-wide privacy awareness through clear guidance, resources, and collaboration
• Track global privacy developments by helping the Legal team maintain a legislative and enforcement action tracker—ensuring we stay ahead of emerging laws, trends, and regulator expectations
• Work closely with the Legal & GRC teams and product stakeholders to embed privacy by design into our development process—so privacy is built in, not bolted on
• Build and maintain privacy metrics and KPIs that support ongoing program assessment and drive informed reporting to leadership and our board
• Jump into cross-functional initiatives with the Legal and GRC teams—bringing a privacy-forward mindset to team projects, working groups, and evolving priorities

Preferred Qualifications

• CIPP/E, CIPP/US, CIPM, or other relevant IAPP certifications
• Experience working with privacy and compliance management tools (e.g., Vanta, Osano, or similar)
• Knowledge of privacy by design practices and experience working with product teams or engineers to integrate privacy into the development lifecycle
• Experience building or contributing to privacy training, documentation, or awareness programs
• Familiarity with AI and cybersecurity frameworks (e.g., NIST, ISO 27001) and how they intersect with privacy, data protection, and ethical use of data
• Experience with defining and measuring privacy KPIs and metrics

Benefits

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year
• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance and Income Replacement
• Generous Holiday Plan and 14 paid holidays per year