Xsolla is hiring a
Process Analyst, Internship - Malaysia

Summary

The Process Methodologist / Business process Analyst Intern role at Xsolla supports the Lean Agile Center of Excellence in identifying problems and needs for process improvements within Research & Development (R&D), enhancing efficiency by expanding the adoption of cutting-edge development practices across R&D domains.

Requirements

• Currently pursuing or recently completed a Bachelor's degree in Industrial Engineering, Systems Engineering, Business Administration, Management, or a related field with a focus on process management, change management and Agile methodologies
• Proficiency in process analysis and improvement methodologies such as Agile
• Experience or coursework in business process or change management
• Familiarity with project management tools and techniques such as Kanban
• Analytical skills with the ability to identify patterns and trends in data
• Ability to document processes, create process flow diagrams, and maintain documentation accurately
• Excellent communication skills, both written and verbal
• Strong attention to detail and organizational abilities
• Ability to work collaboratively in a team and adapt to a fast-paced environment
• Willingness to learn and take initiative
• Problem-solving and critical-thinking skills

Responsibilities

• Identify and analyze problems and needs within R&D processes to enhance efficiency
• Collaborate with TechLeadership to guide R&D operations, support in implementing improvements, and develop and document process guidelines and practices
• Expand the adoption of cutting-edge development practices across R&D domains
• Promote a culture of metrics-driven problem-solving within the R&D teams and create and maintain the knowledge base
• Work closely with the Lean Agile Center of Excellence to support the integration of Agile methodologies and Kanban method
• Assist in developing training materials and workshops to foster continuous improvement and innovation

Preferred Qualifications

• Experience in industries such as manufacturing, technology, or consulting, with exposure to process improvement initiatives
• Proficiency in applying Agile methodologies, specifically within R&D or technology-driven environments
• Familiarity with software development lifecycle (SDLC) processes and best practices
• Ability to adapt quickly to new technologies and methodologies

Benefits

• Google Chat, Gmail, Google Drive, Confluence
• Rich knowledge exchange within the company
• No dress code
• Comfortable and new office environment