Process Release Manager

Summary

Join Fidelity & Guaranty Life Insurance Company (F&G) as a Project Manager – Process Improvements and oversee the planning, scheduling, and coordination of business process changes across multiple teams and projects. You will support complex process execution for the Asset Liability Modeling (ALM) Team, collaborating with various teams to ensure successful implementation of new processes and improvements. This role involves establishing and maintaining new Business-As-Usual (BAU) processes, optimizing workflows, and enhancing operational performance. You will also be responsible for stakeholder communication, quality assurance, implementation management, post-implementation support, and continuous improvement initiatives. The ideal candidate possesses a Bachelor's degree, 5+ years of project management experience, and proven expertise in Agile/Scrum frameworks. F&G offers an employee-centric flexible work environment with options for in-office, hybrid, and remote work arrangements.

Requirements

• Bachelor’s degree
• 5+ years project management experience
• Proven experience in managing projects, especially within Agile or Scrum frameworks
• Experience working in a Program Management Office (PMO) environment
• Experience with Agile and Iterative methodologies
• Proficient in the use of PPM tools such as JIRA, Microsoft Project, or equivalent
• Extensive knowledge of Project Management principles, practices and processes

Responsibilities

• Develop and maintain schedules for business process changes, ensuring alignment with project timelines and business objectives
• Coordinate with cross-functional teams to plan and implement new processes
• Utilize project management skills to track progress, manage risks, and ensure timely delivery of process changes
• Create and maintain detailed project plans, status reports, and documentation
• Apply operations management skills to streamline workflows, improve efficiency, and enhance overall operational performance
• Identify and implement best practices to optimize processes
• Serve as the primary point of contact for process-related communications
• Provide regular updates to stakeholders, including senior management, on process change status, issues, and risks
• Collaborate with teams to ensure thorough testing and validation of new processes
• Address any issues or defects identified during testing
• Oversee the implementation process, ensuring smooth and efficient rollouts
• Coordinate with operations teams to manage process environments and resolve any implementation issues
• Monitor processes post-implementation to ensure stability and performance
• Address any issues that arise and coordinate with teams for resolution
• Work with the team to establish, run, and maintain new BAU processes
• Ensure these processes are efficient and effective, contributing to overall operational excellence
• Identify opportunities to improve business processes, implementing best practices
• Stay up-to-date with industry trends and technologies to enhance process management practices
• Perform other functions, duties and projects, as assigned
• Regular and punctual attendance

Preferred Qualifications

• Current Project Management Professional (PMP) Certification through PMI
• Current Agile certifications
• Life/annuity/insurance or financial services industry experience
• Six Sigma or Lean experience
• Knowledge of business process management (BPM), operations management, and agile methodologies

Benefits

Ability for in-office, hybrid and remote work arrangements