Process Specialist
Datavant
π΅ $70k-$85k
πRemote - United States
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Job highlights
Summary
Join Datavant today as a part of the CI/CX Team in Payer Operations, working directly with field operations teams to identify business opportunities and provide visibility and support to strategic initiatives. As a highly collaborative, remote-first team, we empower our employees to shape their working environment and invest in their growth.
Responsibilities
- Partner with COO & Retrieval Leaders to determine business needs and translate them into process requirements and controls
- Make measurable improvements to cost structure, client success, and quality as measured by Cost per Chart, Yield, Charts per Hour
- Be an outstanding partner to our Product, Engineering and Retrieval Teams to ensure close collaboration
- Develop data management systems to provide feedback, metrics, and visibility
- Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
- Coordinate with team members to make sure that all parties are on track with project requirements, deadlines, and schedules
- Meeting with members of the Operations Team to identify and resolve issues
- Work multiple projects simultaneously while preparing and completing action plans
- Manage risk tracking process and scope of initiatives to ensure desired change is enacted
- Foster culture of continuous improvement while creating partnerships with operators/stakeholders/sponsors
- Identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating findings to cross-functional groups
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