Process Specialist

Summary

Join Datavant today as a part of the CI/CX Team in Payer Operations, working directly with field operations teams to identify business opportunities and provide visibility and support to strategic initiatives. As a highly collaborative, remote-first team, we empower our employees to shape their working environment and invest in their growth.

Responsibilities

• Partner with COO & Retrieval Leaders to determine business needs and translate them into process requirements and controls
• Make measurable improvements to cost structure, client success, and quality as measured by Cost per Chart, Yield, Charts per Hour
• Be an outstanding partner to our Product, Engineering and Retrieval Teams to ensure close collaboration
• Develop data management systems to provide feedback, metrics, and visibility
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Coordinate with team members to make sure that all parties are on track with project requirements, deadlines, and schedules
• Meeting with members of the Operations Team to identify and resolve issues
• Work multiple projects simultaneously while preparing and completing action plans
• Manage risk tracking process and scope of initiatives to ensure desired change is enacted
• Foster culture of continuous improvement while creating partnerships with operators/stakeholders/sponsors
• Identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating findings to cross-functional groups