Product Associate

Summary

The job is for a Product Associate at DataCamp, focusing on enhancing the B2B learning experience. The role involves direct client engagement, collaboration with teams, and delivering projects to improve the learning experience. Qualifications include 1-3 years of technical roles or equivalent experience, strong communication skills, diligence, autonomy, understanding of web technologies, online education, and B2B SaaS setups.

Requirements

• 1-3 years in technical roles or adjacent fields
• Strong foundational skills in clear and confident communication with business partners, understanding customer needs, and analyzing their requirements
• Diligent and autonomous in managing multiple tasks and dependencies in technical projects
• Strong understanding of modeling user and business value, web technologies, and online education

Responsibilities

• Directly engage with B2B clients to understand their needs and requirements
• Work closely with Sales and Customer Success teams to support B2B clients effectively
• Triage client issues related to our product and service, ensuring timely and efficient improvements
• Collaborate with engineers to deliver projects that enhance our learning experience for B2B learners

Preferred Qualifications

Experience in B2B SaaS setups, agile methodologies, and tools is a plus

Benefits

• Competitive compensation
• Flexible working hours
• Continuous learning opportunities
• Global retreats
• Equipment refreshment
• Amazing team
• Yearly learning budget for conferences & training
• Best-in-class medical insurance including dental and vision