Product Associate

Summary

Join Valence, a Series A B2B SaaS company, and help shape the future of leadership coaching with AI. You will collaborate closely with a Product Manager to develop and validate innovative AI-powered features for our enterprise-level coaching platform. This role requires expertise in LLMs, prompt engineering, and natural language processing, along with a passion for ethical AI practices. You will work on cutting-edge technology, impacting how businesses approach leadership development and collaborating with Fortune 500 clients. This is a unique opportunity to combine AI, psychology, and leadership development, offering significant career growth potential. Valence offers a competitive salary and benefits package, including comprehensive health coverage, generous PTO, and a supportive work environment.

Requirements

• 2+ years of work experience in consulting, professional services or other related field
• Bachelor's degree in Computer Science, Engineering, AI or related field
• Strong understanding of machine learning concepts
• Experience with writing prompts and best practice prompting techniques
• Excellent problem-solving and analytical skills
• Ability to communicate complex ideas and concepts effectively

Responsibilities

• Work hand in hand with our Product Manager to develop and validate AI-powered features, with a focus on prompt engineering and concept validation
• Write and refine AI prompts for new product concepts and enterprise-grade conversational AI solutions
• Implement and deploy LLM-powered coaching agents that understand complex tasks and provide accurate, contextually-relevant responses
• Evaluate and improve existing LLM-based models for effectiveness, scalability, and efficiency
• Design and implement improvements in user experience through novel applications of LLMs
• Gather and prepare datasets for concept validation, integrating diverse data sources to enhance AI coaching models
• Conduct rapid experimentation to optimize outcomes and user interactions
• Foster a data-driven culture through experiment review and reporting
• Study user behavior and collaborate with product team to help inform development priorities
• Support full-stack development needs across both front and back end as needed
• Provide technical support for broader science and software development initiatives

Preferred Qualifications

• Experience with SQL and Python
• Exposure to early-stage startups, preferably B2B SaaS

Benefits

• Ownership of projects and strategic priorities regardless of seniority
• Strong ties to the executive team, a culture of transparency and engagement with strategic decisions
• Options from day one, which means you will be on the ownership track right away
• Competitive salary and equity packages
• Comprehensive health coverage (medical, dental, and vision) from day 1
• Provision of anything you need to be successful - learning tools, hardware, office equipment, software
• 401k optionality for US based employees
• Generous PTO, company-wide R&R shutdowns and paid leave for parents
• A WFH stipend, phone stipend and support to work in a We Work or other space as preferred