Product Business Analyst Senior - Loan Boarding

Summary

Join Sagent, a trailblazer in financial technology specializing in mortgage servicing, as a Senior Staff Product Business Analyst. You will lead the strategic direction of products and services, conducting in-depth research and data analysis to understand complex business requirements. You will draft and refine feature and user stories, participate in SCRUM ceremonies, and provide status reports to leadership. This role requires proven leadership in research and data analysis, experience in designing and implementing new product features, and expertise in impact analysis. Sagent offers a comprehensive benefits package including remote/hybrid work options, health benefits, unlimited flexible time off, and more. You will contribute to enhancing Sagent's innovative SaaS-based solutions and making loans and homeownership simpler and safer for consumers.

Requirements

• Completion of 4 years of college in a relevant discipline + 4 years of experience in a related field OR completion of an advanced degree (master or higher) in an applicable and relevant field + 2 years of related experience, OR experience will be considered in lieu of a degree
• Proven leadership experience in conducting comprehensive research and data analysis to understand intricate business requirements
• Demonstrated ability to provide guidance and leadership as a Lead or individual contributor project manager, utilizing technical expertise
• Track record of driving the design and implementation of new features to enhance product functionality
• Expertise in impact analysis, ensuring alignment of new features with strategic business objectives
• Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment
• Knowledge of the boarding process related to loan servicing
• Loan servicing systems and concepts
• Working knowledge of Microsoft ADO

Responsibilities

• Conduct in-depth research and data analysis of the business landscape, ensuring a comprehensive understanding of complex business requirements
• Utilize a strong theoretical knowledge base to autonomously achieve project goals, contributing significantly to the enhancement of our products and services
• Draft, collaborate on and refine Feature and User Stories to document target product functionality
• Participate is SCRUM ceremonies to facilitate the implementation of product functionality
• Provide verbal and written reporting on product status to leadership
• Participate in program design and planning events
• Exhibit specific functional expertise, acquired through formal education and extensive work experience
• Provide guidance to others as a Lead or individual contributor project manager, demonstrating leadership and technical prowess
• Identify strategic steps to improve business outcomes for our products and services, leading the design of new features for seamless implementation
• Champion the creation and design of innovative features, actively contributing to the evolution of our product portfolio
• Analyze and evaluate the impact of implementing new features, offering critical insights to support strategic decision-making
• Identify and assess business opportunities, making informed recommendations to drive continuous improvement
• Collaborate effectively with leadership at all levels and across departments, fostering cross-functional cooperation and communication
• Work seamlessly with all levels of leadership to ensure alignment of product strategies with broader organizational goals

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays